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Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota

Mathew Rivera | Page 18

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.9
720 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

14 yrs, 9 mos

Languages Spoken

English English

4.9

720 Reviews

Write a Review

720 Reviews of Mathew Rivera

May 28, 2025

Dealership Rating
Employee Rating

It's always impressive to know that Toyota goes beyond expectation and is also a pleasure to work with. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Judy Deems, Lauren Fusaro

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May 29, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that your experience with Toyota exceeded expectations and was a pleasure. We truly appreciate your support.

May 27, 2025

Dealership Rating
Employee Rating

This Toyota dealership is great! They were able to efficiently give me the service I needed! Very happy with the service! More

by reginalafuente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 27, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so glad to hear you had a positive and efficient service experience. We appreciate your kind words and look forward to serving you again.

May 24, 2025

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Employee Rating

Good. Didn’t have to wait long. Did like the video shown of tech working on my car More

by Laura cherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 25, 2025

DCH Wappingers Falls Toyota responded

Laura, thank you for the feedback! We're glad you had a quick visit and enjoyed the video of the technician working on your car. We appreciate your visit and look forward to seeing you next time.

May 21, 2025

Dealership Rating
Employee Rating

Joshua was great, my oil changed was done quickly and he made sure I was out way before the time I needed to leave by. Everyone is always very nice More

by JJP0722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Thomas Hackett, Melissa Tyler, Dylan Abell, Kevin McCarthy, Jason Gasiunas, Judy Deems, Lauren Fusaro

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May 22, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're glad Joshua took such good care of you and got you out on time. We appreciate your kind words and look forward to seeing you again.

May 21, 2025

Dealership Rating
Employee Rating

Am happy because all the time the people due good job good service good a More

by PONCIANOA099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

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May 22, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're happy to hear you're pleased with our service and the team's consistent hard work. We truly appreciate your support and look forward to seeing you again.

May 20, 2025

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Employee Rating

I brought my car for a few items too complete and from the moment I drove in. I was treated with kindness and utmost appreciation for being there.. i would definitely return for servicing of my vehicle. More

by buzzonetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Judy Deems, Lauren Fusaro

Print
May 20, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad you felt welcomed and appreciated from the moment you arrived. It's wonderful to hear that your service visit went smoothly, and we truly look forward to seeing you again for any future needs!

May 14, 2025

Dealership Rating
Employee Rating

Always ready to help. Got me right in even though I was a bit early and work was done promptly. More

by RAKORD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 15, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great review! We're happy we could get you in quickly and take care of everything promptly. Your satisfaction means a lot to us, and we’re always here to help whenever you need us! 🚗👍

May 14, 2025

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Employee Rating

Fif teen words is really a lot more than I am in the mood for More

by YouShoulHaveAskedThisFirst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan

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May 15, 2025

DCH Wappingers Falls Toyota responded

No worries at all—short and sweet works too! Thanks for taking the time to leave a review. We appreciate it! 😊

April 26, 2025

Dealership Rating
Employee Rating

I enjoyed my tea and the office space so I could do some studying and reading while waiting. More

by JENNYLINETTE
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Apr 26, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad you enjoyed the tea and found the office space comfortable for studying and reading while you waited. We look forward to welcoming you back again!

April 26, 2025

Dealership Rating
Employee Rating

Getting thru was difficult at times but once I got to speak with Judy she was helpful and very kind to deal with More

by lhannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

Print
Apr 26, 2025

DCH Wappingers Falls Toyota responded

We apologize for the difficulty in getting through, and thank you for your patience. We’re glad Judy was able to assist you and provide kind, helpful service. We appreciate your feedback and are here for any future needs!

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