Mason Steltz

I received a fair price on the 4 Series that I ordered. However, our salesperson, Mason, was/is very difficult to reach. The email/phone number on the card we picked up were incorrect. We found out his cor However, our salesperson, Mason, was/is very difficult to reach. The email/phone number on the card we picked up were incorrect. We found out his correct email only by emailing his supervisor. I did email him this Tuesday, 2 weeks after I ordered the car, to see if he had obtained the VIN number. I haven’t heard back. Perhaps it’s too soon but that would be nice to know. All of this disorganization could be because the dealership was recently purchased. More

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We recently had the pleasure of working with Joe Grazer and Mason at BMW of Allentown, and we wanted to share our exceptional experience with you. Joe Grazer is truly unmatched in his approach to custom and Mason at BMW of Allentown, and we wanted to share our exceptional experience with you. Joe Grazer is truly unmatched in his approach to customer service. No matter how busy Joe is, he remains responsive, kind, fair, and genuinely dedicated to doing what is right for the customer. It’s worth noting that Joe even takes messages after hours, which shows his unwavering commitment to ensuring customer satisfaction. Our relationship with Joe has been the reason why we, our family, and our friends continue to purchase cars from BMW of Allentown. Trust is paramount when it comes to making such an important decision, and Joe is by far the most trustworthy professional we’ve encountered. Additionally, we had the pleasure of working with Mason, who is an outstanding representative of BMW of Allentown. From the moment we walked in, he was there to greet us, and he immediately went above and beyond to meet our needs. His pleasant demeanor, knowledge, and overall professionalism made him the best salesperson we have dealt with at BMW of Allentown. Thanks to Mason, we feel confident in our decision and know that we will be back! Thank you, Joe and Mason, for making our experience so enjoyable. We look forward to working with you again in the future! More

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I called about a vehicle that was newly listed. It was so new pics weren’t up yet. Dmetri (sales manager) immediately asked Mason to get me pics and the spec sheet. It was perfect. I quickly se It was so new pics weren’t up yet. Dmetri (sales manager) immediately asked Mason to get me pics and the spec sheet. It was perfect. I quickly sent a deposit and the dealership quickly got it inspected and certified. When I arrived, the car was beautiful and just what I was looking for. Mason asked me for the documents he needed ahead of time and had everything ready when I got there. He was professional and prepared to help - even coming in on his day off to deliver the vehicle. Karissa in the finance office was also particularly efficient. And Dmetri made sure to stop by and introduce himself. This dealership was top notch and I look forward to working with them again in the future! More

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I cannot say enough about my salesperson Eddie! ! He not only made it possible to get me out of my lease without too much of a loss he also got me into a brand new X3 Which I absolutely love...Eddie ! He not only made it possible to get me out of my lease without too much of a loss he also got me into a brand new X3 Which I absolutely love...Eddie went above and beyond To help me out during this sale experience, and even gave me much more assistance after the sale in setting up my new vehicle i am 70 years old and basically old school.. Eddie guided me and set up my vehicle so even I can understand it..... I cannot say enough about this young man, his professionalism, politeness And attitude made this overall experience for my wife and myself exceptional.. I will definitely be passing Eddie's name along to all of my friends out there as well as your dealership due to the way i was taking care of by my salesman eddie.. More

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We had a great experience and the sales and finance staff were fantastic to work with. Everyone we engaged were helpful and knowledgeable making our buying experience a breeze. were fantastic to work with. Everyone we engaged were helpful and knowledgeable making our buying experience a breeze. More

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Mason was very kind, courteous and extremely knowledgeable and answered any of our questions always with a small. He certainly is an asset to your staff. knowledgeable and answered any of our questions always with a small. He certainly is an asset to your staff. More

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Just purchased a used BMW here. They were transitioning from Daniel BMW to Sloane. We were delayed a week due to the transition but through that time they effectively communicated They were transitioning from Daniel BMW to Sloane. We were delayed a week due to the transition but through that time they effectively communicated with us every step. The day of vehicle pick up they took time to each the vehicle features and ensure I was set up on the app. The final purchase paperwork was handled smoothly and I did not feel pressured to purchase additional items. Overall a very positive experience. I’d use the dealership for a vehicle purchase again. More

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Overall this dealership was not as customer friendly as others i visited. Lexus was the best experience. They even leant me a car to try out for 2 days. I would be driving a Lexus if it came in all whee others i visited. Lexus was the best experience. They even leant me a car to try out for 2 days. I would be driving a Lexus if it came in all wheel drive. More

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Exceptional service! ! Mason Steltz stayed in contact with me throughout my purchasing experience and after- I especially appreciated his thoughtfulness to manage my expec ! Mason Steltz stayed in contact with me throughout my purchasing experience and after- I especially appreciated his thoughtfulness to manage my expectations through the unexpected delay caused by a stop-sale/recall and his top-notch service approach. I highly recommend Daniels BMW and letting Mason manage the sale. Everyone at this dealer location was outstanding! More

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Mason, our sales representative, was excellent in helping to specify our car and keep us informed of its progress through production and delivery. We have purchased BMWs from Daniels for the past 21 years a to specify our car and keep us informed of its progress through production and delivery. We have purchased BMWs from Daniels for the past 21 years and have always been extremely satisfied. More

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