Mason Rigdon

I have previously submitted a review with a narrative regarding the excellent experience I had with a trade. I also want to recognize and commend the finance rep who did an excellent job explaining every regarding the excellent experience I had with a trade. I also want to recognize and commend the finance rep who did an excellent job explaining everything to me. Unfortunately, I do not recall his name. More

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Raleigh McCalpin was absolutely phenomenal to work with! Explained the process start to finish with me and gave me the dealership experience everyone desires to have. Thank you so much Explained the process start to finish with me and gave me the dealership experience everyone desires to have. Thank you so much More

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I drove 5 hours to get a vehicle from this Shottenkirk dealership and I am glad I did. From walking into the front door where Gage and I met, to him showing me the car....it was nothing but kind and and k dealership and I am glad I did. From walking into the front door where Gage and I met, to him showing me the car....it was nothing but kind and and knowledgeable. Then I met the the General Manager Mason (which i ended up knowing from my purchase in Shottenkirk Caton), which really put this car deal to ease on my end. He got me a great deal and also made the purchase quick and easy. Last I went into the finance department and met Lane, he was awesome and also double checked everything himself and with Mason to make sure everything was correct so I did have to drive back to dealership (5 hrs away). Over all a day and a great dealership. More

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Nice people wanting to help us find a car…knowledgeable, friendly, working as a team friendly, working as a team More

by JDMCCRORIE Verified Customer Verified Customer

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The GM, Mason, was extremely helpful and scheduled my appointment. This is a nice representation of the company. He is involved and truly cares about customer experiences. Raleigh, our sales girl, is s appointment. This is a nice representation of the company. He is involved and truly cares about customer experiences. Raleigh, our sales girl, is so knowledgeable, friendly, and very thorough. I chose her because of the reviews and she exceeded my expectations. Truly a genuine person and there to help you. Everyone made me feel welcomed and was not pushy like other dealers around. Everyone asked to help me, asked if I was happy with the vehicle even when they were not my salesman. They went above and beyond and I highly recommend Raleigh and thr dealership. More

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Honda has always been a very reliable brand that I have trusted in for many years and has always done met all of my expectations trusted in for many years and has always done met all of my expectations More

by MSHND86 Verified Customer Verified Customer

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Kevin Camery was an amazing auto salesman! He was very quick to answer any questions I had throughout the searching process and helped me find the perfect car! The finance team worked with me He was very quick to answer any questions I had throughout the searching process and helped me find the perfect car! The finance team worked with me on ensuring I got exactly what I needed. More

by MANTHARAE1998 Verified Customer Verified Customer

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Pleasent to work with in getting the deal that I wanted! Would recommend her again. Would recommend her again. More

by ALIGMZ252 Verified Customer Verified Customer

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We are happy with our purchase from Shottenkirk Decatur. Raleigh was great to work with. Raleigh was great to work with. More

by Coles Verified Customer Verified Customer

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Shottenkirk Decatur was a great buying experience and really convenient for us, less than a mile from our home. It was ideal because we intend to get our vehicle serviced there also. Before arriving really convenient for us, less than a mile from our home. It was ideal because we intend to get our vehicle serviced there also. Before arriving for our appointment, I had made an inquiry through their website about a specific vehicle. I'm that request, I specifically mentioned to not call me, only to text or email. I was pleased that they listened and promptly responded via text and coordinated an appointment to test drive a Passport. When we arrived the next day, we were greeted and welcomed by Jaylin. He went to find Jason who we'd scheduled an appointment with. Jason was our sales associate and he did a wonderful job preparing for our appointment to test drive. He knew specific details of the vehicle, was kind, was a good listener, patient and didn't make us feel pressured at any point during our search. He was also knowledgeable about comparable vehicles and provided helpful (non-pushy) suggestions on other models. No one likes a pushy salesman. Thankful Jason was so polite and easy to work with. We were able to find the right vehicle for our family and at a price that fit in our budget. Jason helped get our paperwork going and connected us to both Austin and Gage. They were welcoming and knowledgeable through the paperwork process. We also met Mason, the manager, who helped ensure we were able to extend additional protection (oil changes, dent repairs, tire repairs, detailing, etc.) for 5 years after purchase date. This was a huge benefit for us and are thankful that the customer service was quality and their efforts to make those benefits fit into our budget. We are super happy with our new-to-us vehicle and are hopeful for it being with us a long time! And then coming back to Shottenkirk to upgrade in the future! More

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