16 Reviews
Write a ReviewDealership Experience
7 yrs, 2 mos
Industry Experience
7 yrs, 2 mos
16 Reviews of Mason Rigdon
November 18, 2024
I have previously submitted a review with a narrative regarding the excellent experience I had with a trade. I also want to recognize and commend the finance rep who did an excellent job explaining every regarding the excellent experience I had with a trade. I also want to recognize and commend the finance rep who did an excellent job explaining everything to me. Unfortunately, I do not recall his name. More
Other Employees Tagged: RALEIGH MCCALPIN, Joe Flanigan
November 01, 2024
Raleigh McCalpin was absolutely phenomenal to work with! Explained the process start to finish with me and gave me the dealership experience everyone desires to have. Thank you so much Explained the process start to finish with me and gave me the dealership experience everyone desires to have. Thank you so much More
Other Employees Tagged: RALEIGH MCCALPIN
October 31, 2024
I drove 5 hours to get a vehicle from this Shottenkirk dealership and I am glad I did. From walking into the front door where Gage and I met, to him showing me the car....it was nothing but kind and and k dealership and I am glad I did. From walking into the front door where Gage and I met, to him showing me the car....it was nothing but kind and and knowledgeable. Then I met the the General Manager Mason (which i ended up knowing from my purchase in Shottenkirk Caton), which really put this car deal to ease on my end. He got me a great deal and also made the purchase quick and easy. Last I went into the finance department and met Lane, he was awesome and also double checked everything himself and with Mason to make sure everything was correct so I did have to drive back to dealership (5 hrs away). Over all a day and a great dealership. More
Other Employees Tagged: Gage Bailey, Lane Bonney
October 14, 2024
Nice people wanting to help us find a car…knowledgeable, friendly, working as a team friendly, working as a team More
Other Employees Tagged: Gage Bailey, Michael Morgan
October 04, 2024
The GM, Mason, was extremely helpful and scheduled my appointment. This is a nice representation of the company. He is involved and truly cares about customer experiences. Raleigh, our sales girl, is s appointment. This is a nice representation of the company. He is involved and truly cares about customer experiences. Raleigh, our sales girl, is so knowledgeable, friendly, and very thorough. I chose her because of the reviews and she exceeded my expectations. Truly a genuine person and there to help you. Everyone made me feel welcomed and was not pushy like other dealers around. Everyone asked to help me, asked if I was happy with the vehicle even when they were not my salesman. They went above and beyond and I highly recommend Raleigh and thr dealership. More
Other Employees Tagged: Austin Layton, RALEIGH MCCALPIN
September 27, 2024
Honda has always been a very reliable brand that I have trusted in for many years and has always done met all of my expectations trusted in for many years and has always done met all of my expectations More
Other Employees Tagged: Austin Layton, Ethan Hamilton, Gage Bailey, Lane Bonney, Michael Morgan, Talon Cockrell, Michael Morris, Joe Flanigan, Richard Lewis
September 24, 2024
Kevin Camery was an amazing auto salesman! He was very quick to answer any questions I had throughout the searching process and helped me find the perfect car! The finance team worked with me He was very quick to answer any questions I had throughout the searching process and helped me find the perfect car! The finance team worked with me on ensuring I got exactly what I needed. More
Other Employees Tagged: Gage Bailey , Kevin Camery
September 20, 2024
Pleasent to work with in getting the deal that I wanted! Would recommend her again. Would recommend her again. More
Other Employees Tagged: Austin Layton, Lane Bonney , DEANNA STEWART
September 16, 2024
We are happy with our purchase from Shottenkirk Decatur. Raleigh was great to work with. Raleigh was great to work with. More
Other Employees Tagged: Gage Bailey, RALEIGH MCCALPIN
September 07, 2024
Shottenkirk Decatur was a great buying experience and really convenient for us, less than a mile from our home. It was ideal because we intend to get our vehicle serviced there also. Before arriving really convenient for us, less than a mile from our home. It was ideal because we intend to get our vehicle serviced there also. Before arriving for our appointment, I had made an inquiry through their website about a specific vehicle. I'm that request, I specifically mentioned to not call me, only to text or email. I was pleased that they listened and promptly responded via text and coordinated an appointment to test drive a Passport. When we arrived the next day, we were greeted and welcomed by Jaylin. He went to find Jason who we'd scheduled an appointment with. Jason was our sales associate and he did a wonderful job preparing for our appointment to test drive. He knew specific details of the vehicle, was kind, was a good listener, patient and didn't make us feel pressured at any point during our search. He was also knowledgeable about comparable vehicles and provided helpful (non-pushy) suggestions on other models. No one likes a pushy salesman. Thankful Jason was so polite and easy to work with. We were able to find the right vehicle for our family and at a price that fit in our budget. Jason helped get our paperwork going and connected us to both Austin and Gage. They were welcoming and knowledgeable through the paperwork process. We also met Mason, the manager, who helped ensure we were able to extend additional protection (oil changes, dent repairs, tire repairs, detailing, etc.) for 5 years after purchase date. This was a huge benefit for us and are thankful that the customer service was quality and their efforts to make those benefits fit into our budget. We are super happy with our new-to-us vehicle and are hopeful for it being with us a long time! And then coming back to Shottenkirk to upgrade in the future! More
Other Employees Tagged: Austin Layton, Gage Bailey, Jaylin White , Jason Brown