13 Reviews
Write a ReviewDealership Experience
4 yrs
Industry Experience
12 yrs, 1 mo
Specialties & Trainings
Master Certified Service Consultant
13 Reviews of Marylou Valdez
April 10, 2026
I bought my first RX 350 with Bob Hill 5 years ago. The service he provided was excellent then. Yesterday I came to buy a newer RX 350 and the service that Bob and the manager Matt gave me was TOP TIER The service he provided was excellent then. Yesterday I came to buy a newer RX 350 and the service that Bob and the manager Matt gave me was TOP TIER. I felt like I was the most important person in the building. They didn't rush me and Bob gave me time to pick the right vehicle. The service provided is the type that will keep me coming back until I can't drive anymore lol. Thanks, Bob, for not only being my go-to salesman but also being a friend. More
Other Employees Tagged: Geoff Sander, Bob Hill, Christopher Zilvitis , Matt Thorton
February 25, 2026
Top tier customer service over all. Very thorough and accurate with the service. Thanks Marylou Valdez for your hospitality and great service Very thorough and accurate with the service. Thanks Marylou Valdez for your hospitality and great service More
Other Employees Tagged: Michael Voelkel , Rome Corprue
January 21, 2026
I’ve been coming to Lexus of Brookfield for maintenance for over 10 years now with my 3rd Lexus ES 300 hybrid. Always excellent service, trustworthy and top level maintenance at very reasonable costs.My la for over 10 years now with my 3rd Lexus ES 300 hybrid. Always excellent service, trustworthy and top level maintenance at very reasonable costs.My last 3 maintenance appointments met all the top level service I mentioned with my service rep Marylou Valdez who answered all my questions and made sure all service items were carried out and costs quoted were met with all special savings applied. It couldn’t be better anywhere else we’ve used for our other vehicles. More
December 12, 2024
Bob Hill is a phenomenal representative for the dealership. He and the team take the time to make sure we get the best deal for the best vehicles. He’s my go to guy for any car buying needs, and ne dealership. He and the team take the time to make sure we get the best deal for the best vehicles. He’s my go to guy for any car buying needs, and never lets us down. More
Other Employees Tagged: Bob Hill , Jeffery Winters
October 30, 2024
Great service. Professional employees. I will return to for all my service needs. Thank you Professional employees. I will return to for all my service needs. Thank you More
Other Employees Tagged: Michael Voelkel, Klayton Housey , Rome Corprue, Scott Elrod, Lucas Panozzo
June 11, 2024
Steve is the best thing to happen to me. Not enough room to go on and on about how great he was. He made the entire process so easy. I was relaxed, happy and eager to buy from him. He truly Not enough room to go on and on about how great he was. He made the entire process so easy. I was relaxed, happy and eager to buy from him. He truly looked out for me in the buying process. I believe he is truly an amazing soul and genuine. He will have no problems selling cars with his authenticity. I'm blessed to have met him. More
Other Employees Tagged: Steve The Greek Haidman, Vanessa Hernandez, John Schloegl
December 29, 2023
Kind and knowledgeable, gave me below Kelly Blue Book price, always have a variety of certified used vehicles. Very responsive and eager to make customers happy! See Ben for a great deal! price, always have a variety of certified used vehicles. Very responsive and eager to make customers happy! See Ben for a great deal! More
Other Employees Tagged: Benjamin Noeske, Verbie Swanigan, Rome Corprue-Service Advisor-5 Star

