Born and raised in Houston, have 3 dogs, love helping people find the right car for their needs and the right deal. Workaholic!!
Read more309 Reviews
Write a ReviewDealership Experience
35 yrs, 2 mos
Industry Experience
38 yrs, 10 mos
309 Reviews of Mary Margaret McGowan
January 25, 2025
Merrell helped me due to Mary Margaret going on vacation. He was very courteous and willing to answer all my questions. Very pleasant man to deal with. Lexus has always provided great service and it nev He was very courteous and willing to answer all my questions. Very pleasant man to deal with. Lexus has always provided great service and it never fails. More
Other Employees Tagged: Merrell Middleton, Dominic Thornton
January 16, 2025
I found Merrell very helpful in my purchase of a new Lexus. He stepped to provide service when Mary Margaret was not available. We (my wife & I) love Westside. This is our fourth purchase from the de Lexus. He stepped to provide service when Mary Margaret was not available. We (my wife & I) love Westside. This is our fourth purchase from the dealership. Mary Margaret has always done a superb job for us. This is a our third purchase where she assisted in our buying selection More
Other Employees Tagged: Merrell Middleton
December 21, 2024
When it came time to replace my 2014 RX I looked at other cars and dealerships but in the end none of them could compete with the outstanding customer service/patience provided by Mary Margaret and Danny. Th cars and dealerships but in the end none of them could compete with the outstanding customer service/patience provided by Mary Margaret and Danny. This is the 4th RX I have purchased from WSL. More
Other Employees Tagged: Paul Rockett, Danny Garza, Manuel Gomez
December 19, 2024
I am always pleased with the knowledge, professionalism and attentiveness of everyone who works at this dealership, starting with the receptionist! and attentiveness of everyone who works at this dealership, starting with the receptionist! More
Other Employees Tagged: Merrell Middleton, Sterling Sine
December 13, 2024
I am very happy with assistance in choosing my new car. The sales associate, Mary Margaret, is excellent. She led me to the right choice thanks to her patience and expertise. The sales associate, Mary Margaret, is excellent. She led me to the right choice thanks to her patience and expertise. More
November 05, 2024
I appreciate that you cannot work with a customer on price as much as you could a few months ago inasmuch as you are not receiving as many cars to sell. However, it seems unfair that the customer is ab price as much as you could a few months ago inasmuch as you are not receiving as many cars to sell. However, it seems unfair that the customer is absorbing the bulk of the punishment. More
Other Employees Tagged: Aroon Samuel
October 25, 2024
I am very happy with my Lexus cars. The service has been great! Buying a car was easy.and efficient. It was ready to go when I got to the dealer. Thank you! The service has been great! Buying a car was easy.and efficient. It was ready to go when I got to the dealer. Thank you! More
Other Employees Tagged: Merrell Middleton, Chase Clements, Anil Sharma
October 16, 2024
Efficient friendly pleasant to deal with Helpful reliable I have not had a problem ever reliable I have not had a problem ever More
Other Employees Tagged: Merrell Middleton, Chase Clements, Anil Sharma