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Mary Margaret McGowan
307 Reviews
Born and raised in Houston, have 3 dogs, love helping people find the right car for their needs and the right deal. Workaholic!!
Read more307 Reviews
Write a ReviewDealership Experience
35 yrs
Industry Experience
38 yrs, 8 mos
307 Reviews of Mary Margaret McGowan
Verified Customer
December 21, 2024
When it came time to replace my 2014 RX I looked at other cars and dealerships but in the end none of them could compete with the outstanding customer service/patience provided by Mary Margaret and Danny. Th cars and dealerships but in the end none of them could compete with the outstanding customer service/patience provided by Mary Margaret and Danny. This is the 4th RX I have purchased from WSL. More
by TGARGAN
Other Employees Tagged: Paul Rockett, Danny Garza, Manuel Gomez
December 19, 2024
I am always pleased with the knowledge, professionalism and attentiveness of everyone who works at this dealership, starting with the receptionist! and attentiveness of everyone who works at this dealership, starting with the receptionist! More
by cminnetta
Other Employees Tagged: Merrell Middleton, Sterling Sine
December 13, 2024
I am very happy with assistance in choosing my new car. The sales associate, Mary Margaret, is excellent. She led me to the right choice thanks to her patience and expertise. The sales associate, Mary Margaret, is excellent. She led me to the right choice thanks to her patience and expertise. More
by B_CRANE
November 05, 2024
I appreciate that you cannot work with a customer on price as much as you could a few months ago inasmuch as you are not receiving as many cars to sell. However, it seems unfair that the customer is ab price as much as you could a few months ago inasmuch as you are not receiving as many cars to sell. However, it seems unfair that the customer is absorbing the bulk of the punishment. More
by Steve
Other Employees Tagged: Aroon Samuel
October 25, 2024
I am very happy with my Lexus cars. The service has been great! Buying a car was easy.and efficient. It was ready to go when I got to the dealer. Thank you! The service has been great! Buying a car was easy.and efficient. It was ready to go when I got to the dealer. Thank you! More
by psmall4882
Other Employees Tagged: Merrell Middleton, Chase Clements, Anil Sharma
October 16, 2024
Efficient friendly pleasant to deal with Helpful reliable I have not had a problem ever reliable I have not had a problem ever More
by psmall4882
Other Employees Tagged: Merrell Middleton, Chase Clements, Anil Sharma
October 03, 2024
Likely the 14th Lexus purchased at Westside with the assistance of Mary Margaret McGowan...... once again a perfect experience throughout-- sales, finance, delivery. Won't buy a car from anywhere els assistance of Mary Margaret McGowan...... once again a perfect experience throughout-- sales, finance, delivery. Won't buy a car from anywhere else or anyone else!!! More
by TXSEAVERS
September 18, 2024
Merrell is an exceptional person. He knows everything about the business and the cars and is a very understanding sales person. His relationship with Mary Margaret McGowan is a seamle He knows everything about the business and the cars and is a very understanding sales person. His relationship with Mary Margaret McGowan is a seamless association for the good of the customer, themselves, and Lexus. Ms. McGowan was my principal contact. She is good enough to have generated a trusting relationship. Her effort to make the actions and responses of Lexus' management transparent was admirable and helpful.. Their sales management seemed too penny pinching and far out of character to fit the magnitude of the overall transaction and the Lexus image.. Bob Niedzielski's valuation of my trade ins was disappointing, but was made understandable and therefore acceptable... More
by msraymond001
Other Employees Tagged: Bob Niedzielski, Merrell Middleton
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