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Marvin Orellana
Marvin Orellana at Sierra Chevrolet of Monrovia

Marvin Orellana

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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4.6
136 Reviews
4.6

136 Reviews

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136 Reviews of Marvin Orellana

November 14, 2025

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by 118559
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Recommend Dealer
Yes
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Nov 15, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your review! If you have questions or in need of assistance, please feel free to reach out to us. We're always happy to help! Sincerely, The Sierra Chevrolet Team

November 13, 2025

Dealership Rating
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1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 More

by 118559
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 14, 2025

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet! We appreciate your review and look forward to assisting you on your next visit. Your support means a lot to us! Sincerely, The Sierra Chevrolet Team

November 11, 2025

Dealership Rating
Employee Rating

s s s s s s s s s s s s s s s s s More

by 118559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your review! We appreciate your feedback and hope to see you at Sierra Chevrolet again soon! Sincerely, The Sierra Chevrolet Team

October 28, 2025

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Marvin, was able to get my car right in and get the oil changed while I waited. He’s always very helpful and friendly More

by renechoffman
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Service Time
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Recommend Dealer
Yes
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Oct 28, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words, Rene! We're thrilled to hear that Marvin was able to assist you promptly with your oil change and that you found him helpful and friendly. At Sierra Chevrolet, we strive to provide excellent service, and we appreciate your feedback. Our team looks forward to seeing you again! Sincerely, The Sierra Chevrolet Team

October 05, 2025

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Employee Rating

Non responsive. Had no outreach and one day we couldn’t get through to a single person in service. We had to call sales and they literally walked over since no one w More

by danny.reaume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 07, 2025

Sierra Chevrolet of Monrovia responded

Our team has acknowledged this review.

September 19, 2025

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I had to take my car back 3 times for the same issues, not happy, when I got my car back the carpet was stained with grease and the side panels were also staying with grease and they left the windows down More

by RAMIREZFENCECO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 21, 2025

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience. We understand your concerns about the condition of your vehicle upon return and the repeated service visits you mentioned. At Sierra Chevrolet, we aim to provide professional care and attention to detail, and your feedback is valuable in helping us maintain that standard. If you’d like to go over your service further, please feel free to contact us directly. Your insights are valuable as we strive to enhance our service. Sincerely, The Sierra Chevrolet Team

September 12, 2025

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Employee Rating

Very very very very very very very very very very very very very very Satisfied ! More

by Rayrangel60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2025

Sierra Chevrolet of Monrovia responded

Thank you so much for your enthusiastic review, Ray! We’re thrilled to hear that you're very satisfied with your experience at Sierra Chevrolet. We're always here to assist you, and we look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

September 03, 2025

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It was easy to make appointments, and Marvin was very helpful, my car was done before the time they promised. More

by FRED_CHIEN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Sep 03, 2025

Sierra Chevrolet of Monrovia responded

Thank you, Fred! It's fantastic to know that your experience at Sierra Chevrolet was smooth and that Marvin was able to assist you effectively. We're glad your car was completed ahead of schedule! We look forward to seeing you again for your future service needs. Sincerely, The Sierra Chevrolet Team

August 26, 2025

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Employee Rating

Very friendly, helpful, and professional. Great service. Wait time wasn’t bad at all. Will come back again. More

by ceez37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz

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Aug 27, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that you found our team at Sierra Chevrolet to be friendly, helpful, and professional. We strive to provide great service and appreciate your feedback. We look forward to welcoming you back next time! Sincerely, The Sierra Chevrolet Team

June 21, 2025

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Employee Rating

Marvin is knowledgeable and is very helpful. Great service rep and the speed of the oil was quick. More

by Phil N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 21, 2025

Sierra Chevrolet of Monrovia responded

Thank you, Phillip, for your kind words! We're thrilled to hear that you found Marvin and our service knowledgeable and efficient.. At Sierra Chevrolet, we strive to provide excellent service in a timely manner. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

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