Marvin Orellana
Marvin Orellana at Sierra Chevrolet of Monrovia

Marvin Orellana

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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4.6
138 Reviews
4.6

138 Reviews

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138 Reviews of Marvin Orellana

December 26, 2025

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The service was absolutely fantastic; the representative was incredibly helpful, knowledgeable, and efficiently resolved my issue. I am highly satisfied and would definitely recommend. More

by RAUL.BRAVO17
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Recommend Dealer
Yes
Dec 26, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words, Raul! We're happy to hear that you had a fantastic experience with our team at Sierra Chevrolet. Your satisfaction is our top priority, and we appreciate your recommendation. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

December 12, 2025

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Best dealership in town They are very friendly and very professional I won’t go any other dealership More

by Torossch
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Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Joe Jimenez

Dec 13, 2025

Sierra Chevrolet of Monrovia responded

Thanks so much for your insightful review! We’re excited to hear that you had a great experience at Sierra Chevrolet and found our team friendly and professional. Your loyalty means a great deal to us, and our team looks forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

December 10, 2025

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Very expansive Rotate tire and change cabin filter $137! !!!!!! ???? Rotation cost other chevi dealer $29.99. Cabin filter cost Premium A $17 + 10 minutes to replace More

by agostinos
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Recommend Dealer
No
Dec 11, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Agostinos. We understand your concerns regarding the pricing for tire rotation and cabin filter replacement at Sierra Chevrolet. Our team strives to provide competitive pricing while also ensuring high-quality service and parts. If you'd like to discuss this further or have any questions, please feel free to reach out to us directly. We appreciate your input and hope to serve you better in the future. Sincerely, The Sierra Chevrolet Team

December 06, 2025

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Sales and service team do a great job of taking care of my personal vehicles & fleet vehicles, i have been a loyal customer since 1982 when i started my business over 40 years. More

by PRECISIONELECTRIC
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Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Tanya Ruiz, Joe Jimenez , Jack in the fleet department and Abraham in the service department

Dec 06, 2025

Sierra Chevrolet of Monrovia responded

Thanks Precision Electric! We appreciate your business and taking the time to drop us a great review! Looking forward to another 40 years! -Mike Hoffman

December 05, 2025

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They are fast, friendly, and helpful. They make going to get your car worked on easy! More

by KMNEWBURG
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Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

Dec 06, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic review! It's great to hear that you found Sierra Chevrolet to be fast, friendly, and helpful. Our team strives to make every visit as easy as possible. We look forward to seeing you again next time! Sincerely, The Sierra Chevrolet Team

October 28, 2025

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Marvin, was able to get my car right in and get the oil changed while I waited. He’s always very helpful and friendly More

by renechoffman
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Recommend Dealer
Yes
Oct 28, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words, Rene! We're thrilled to hear that Marvin was able to assist you promptly with your oil change and that you found him helpful and friendly. At Sierra Chevrolet, we strive to provide excellent service, and we appreciate your feedback. Our team looks forward to seeing you again! Sincerely, The Sierra Chevrolet Team

October 05, 2025

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Non responsive. Had no outreach and one day we couldn’t get through to a single person in service. We had to call sales and they literally walked over since no one w More

by danny.reaume
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Recommend Dealer
No
Oct 07, 2025

Sierra Chevrolet of Monrovia responded

Our team has acknowledged this review.

September 19, 2025

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I had to take my car back 3 times for the same issues, not happy, when I got my car back the carpet was stained with grease and the side panels were also staying with grease and they left the windows down More

by RAMIREZFENCECO
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Recommend Dealer
No
Sep 21, 2025

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience. We understand your concerns about the condition of your vehicle upon return and the repeated service visits you mentioned. At Sierra Chevrolet, we aim to provide professional care and attention to detail, and your feedback is valuable in helping us maintain that standard. If you’d like to go over your service further, please feel free to contact us directly. Your insights are valuable as we strive to enhance our service. Sincerely, The Sierra Chevrolet Team

September 12, 2025

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Very very very very very very very very very very very very very very Satisfied ! More

by Rayrangel60
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Recommend Dealer
Yes
Sep 13, 2025

Sierra Chevrolet of Monrovia responded

Thank you so much for your enthusiastic review, Ray! We’re thrilled to hear that you're very satisfied with your experience at Sierra Chevrolet. We're always here to assist you, and we look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

September 03, 2025

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It was easy to make appointments, and Marvin was very helpful, my car was done before the time they promised. More

by FRED_CHIEN
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Recommend Dealer
Yes
Sep 03, 2025

Sierra Chevrolet of Monrovia responded

Thank you, Fred! It's fantastic to know that your experience at Sierra Chevrolet was smooth and that Marvin was able to assist you effectively. We're glad your car was completed ahead of schedule! We look forward to seeing you again for your future service needs. Sincerely, The Sierra Chevrolet Team

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