Marvin Dawson
Marvin Dawson at Campbell Ford

Marvin Dawson

Fixed Operations Director

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.7
47 Reviews

With 30 plus years in the automotive industry, I still strive to learn something new everyday. The technological changes in our industry over the last few years has been vast. We are quickly moving away from "ICE" (Internal combustion engine) vehicles to "BEV" (Battery electric) vehicles. These changes bring great excitement but also some tremendous challenges. Software issues are almost constant and at times a great challenge to remedy. Personnel shortages in our industry much like other industries has created additional challenges for my team. Above all, providing my customers with the very best customer service possible is my daily focus. "I want to be your car guy". Thank you for the opportunity.

Dealership Experience

5 yrs, 2 mos

Industry Experience

41 yrs, 9 mos

Languages Spoken

English English

4.7

47 Reviews

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47 Reviews of Marvin Dawson

January 07, 2026

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Employee Rating

Amazing service. The process was so easy to schedule. The tech was on time, friendly, and thorough. The convenience of having mobile service can’t be beat! More

by RACHELHAUCH1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Mobile Service, Colin Daly , Vincent Hernandez

Jan 07, 2026

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

December 03, 2025

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Helped me right away. Pleasant to work with through scheduling to job completion. Fifteen words. More

by DAHL.ERICKSEN
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Recommend Dealer
Yes
Dec 03, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

December 03, 2025

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I received great service and the process was easy start to finish. Would recommend for anyone. More

by glenaditz
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Recommend Dealer
Yes
Dec 03, 2025

Campbell Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Campbell Ford!

October 17, 2025

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The process could not have been any easier. Thank you Jason for an amazing experience. More

by Ndtgdj
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Recommend Dealer
Yes
Oct 17, 2025

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 02, 2025

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Great Service! !! Our experience was a breeze, we were in and out quickly and efficiently! More

by sgmaier04
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Yes
Oct 02, 2025

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

September 29, 2025

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Every time I use Campbell I am amazed over and over again. Thank you for taking care of my family. More

by Ndtgdj
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2025

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

August 22, 2025

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They always get me in and out quick when I need service. Friendly staff and environment. I’ve bought 3 cars here and will keep coming back! More

by kgenge1989
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Recommend Dealer
Yes
Aug 22, 2025

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

July 26, 2025

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Always receive good service every time I take one of our three vehicles in . Recommend Campbell to the rest of the family and friends. More

by JERRYSTEPH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fletcher, Brian Lares, Austin Davey, Mobile Service, Colin Daly , Gene Dittenber, Vincent Hernandez

Jul 26, 2025

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 17, 2025

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Employee Rating

They care about their customers needs and go above and beyond for them. They are great to work with. More

by maddiealainacobb
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fletcher, Austin Davey, Mobile Service, Colin Daly , Gene Dittenber, Vincent Hernandez

Jul 17, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

July 10, 2025

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Employee Rating

Everyone was very nice and helpful, and a very easy process from start to finish. More

by md1618h
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 10, 2025

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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