Marshall Blakeslee | Page 175

At times felt like a 3 ring circus Lots of hoops jumped through.poor customer service from the sales department.terrible contact and return of calls!lack of communication.never offered Lots of hoops jumped through.poor customer service from the sales department.terrible contact and return of calls!lack of communication.never offered any incentives of vehicle then when approached about it manager did Dave Reali did try and do the right thing.was never told about first oil change was free on kia and salesman seemed to not care about overall satisfaction.no follow up about car after it needed servicing for a seat replacement that I found at time of delivery.seat had a slice in in.they offered to patch it on a brand new car.then was told it would take a week for replacement of seat took about a month.car was not even detailed at delivery time but did do so after seat replacement per my request.asked For compensation for my multiple travels for deal and service of new seat was Given.rubber floor mats and 75 dinner gift certificate from a restaurant of their choice..better that nothing I suppose. More

by TRANIMIKE99 Verified Customer Verified Customer

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Service to purchase Came into dealership for scheduled service. Found out about early lease termination and new vehicle promotions and drove away in a new Sportage. Very Came into dealership for scheduled service. Found out about early lease termination and new vehicle promotions and drove away in a new Sportage. Very glad I was there that day! More

by Baston52 Verified Customer Verified Customer

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Purchase a new 2019 Kia Forte This is the sixth vehicle we have purchased or leased from Destination Kia. Each time has been a pleasant experience. I feel that we are treated with This is the sixth vehicle we have purchased or leased from Destination Kia. Each time has been a pleasant experience. I feel that we are treated with respect and given fair prices. The service department is great and always has your vehicle done when promised. More

by billr1951 Verified Customer Verified Customer

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Top Notch Professionalism Excellent customer service from the moment you walk through the door with greeter(Kara), sales staff knowing there product, truly listen to your needs Excellent customer service from the moment you walk through the door with greeter(Kara), sales staff knowing there product, truly listen to your needs, wants, and wishes(Mark), finance checking and double checking making sure it is all in order (Henry), right down to the person detailing your car (Jovon). Really an "A+" establishment. Highly recommend to anyone looking for a new or used vhicle. Thank You Destination Kia!!!!! More

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Excellent I have known Josh a long time and he made buying my car the easiest thing ever! I purchased my previous car from another dealership, so going to him w I have known Josh a long time and he made buying my car the easiest thing ever! I purchased my previous car from another dealership, so going to him was scary as I was not sure what to expect. He made my decision so worth it, while he also made sure I was comfortable along with my daughter. Hes one of the best! More

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Friendly, Amaxing service always Marshall is always smiling and will to listen. He has been helpful to me on many occasions as I have 3 cars. Thank you Marshall! Marshall is always smiling and will to listen. He has been helpful to me on many occasions as I have 3 cars. Thank you Marshall! More

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Nice place, but many screw ups I left them a pretty good review a year ago, but then I had to comeback this year 3 times to fix the water in the tail light issue and another defect. I left them a pretty good review a year ago, but then I had to comeback this year 3 times to fix the water in the tail light issue and another defect. Well, after it rained, the water still got there. Apparently, the tech did not tighten the bolts. Now I have to waste another half day for them to blow the tail light and tighten it. Another time I scheduled an appointment for a pretty serious safety recall, dropped off the car and when I picked it up after work, I was told they ran out of parts and have to reschedule. How does that happen when you book an appointment for this specific reason? Oh, and the sales people...they think we still live in the 80's. Treat you like I can't look up information online to figure out how much a particular car would cost. More

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