Marshall Blakeslee | Page 173

Wasn’t pleased. 815 my car was fine 943 it needed an alignment. What happened in 1 1/2 hours my car didn’t leave the lot. Is it because there was a coupon to have the work done? alignment. What happened in 1 1/2 hours my car didn’t leave the lot. Is it because there was a coupon to have the work done? More

by Helen Verified Customer Verified Customer

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I loved the outside waiting area! And the people were friendly and helpful. They also let me know I would need new tires so I can prepare. friendly and helpful. They also let me know I would need new tires so I can prepare. More

by weinstna Verified Customer Verified Customer

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Great interactions with Marshall and Rich and Pam. Marshall helped me set up appointment when I needed to schedule for my “scotch guard” then he helped me when I brought the car for that and then Mars Marshall helped me set up appointment when I needed to schedule for my “scotch guard” then he helped me when I brought the car for that and then Marshall was able to get me in when I ran over a metal chunk and the tire had a hole in it. Marshall kept me informed on the process of checking on my warranty process with the finance department and then helping me connect with Rich for a ride to and from work. Thanks to both of them! Thanks to Pam as well for her help.She was fun to talk to! More

by peterheeran Verified Customer Verified Customer

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Very happy would recommend to others . Treated me right and listened to me and didn’t pressure to do any other services. Will be coming back here again and listened to me and didn’t pressure to do any other services. Will be coming back here again More

by IRONDOG22 Verified Customer Verified Customer

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We always feel they do their best. We are very happy with their service. We never feel like we are being ripped off and they usually are able to give us a discount. their service. We never feel like we are being ripped off and they usually are able to give us a discount. More

by Missy Verified Customer Verified Customer

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The service department is top notch. I am always greeted with a smile. The shuttle driver is friendly and after a couple rides to my home he always remembers where I am going. with a smile. The shuttle driver is friendly and after a couple rides to my home he always remembers where I am going. More

by WHEACOX1 Verified Customer Verified Customer

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We brought in two Kias on this day, one leased and one owned and in need of service. Both the Service team and the Sales team treated us with sincere concern and professional attitude. owned and in need of service. Both the Service team and the Sales team treated us with sincere concern and professional attitude. More

by M.st.john Verified Customer Verified Customer

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Wow after many years of buy Kia cars at another Dealerships, Destination hands down are the best to work with when you need or trade. Dealerships, Destination hands down are the best to work with when you need or trade. More

by Benrotondi60 Verified Customer Verified Customer

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They are scam and the biggest liars. I don’t recommend this dealership to anyone. My lease car came with free oil change until 36k. Service use half synthetic oil which is totally fine cuz this is what my this dealership to anyone. My lease car came with free oil change until 36k. Service use half synthetic oil which is totally fine cuz this is what my car requires. After I use all the coupons i went service for oil change again and they made me e-sign on a tablet for $39.99. I left my car, service called me for payment and I gave him my credit card number. When I pick my car up I found a receipt $79.99 in the car. I asked service department why is the price different? They said this is how much oil change cost. I told them I e-sign for $39.99!! First he didn’t believe me but after he check his tablet he was like this is not right. I asked what kind of oil service use and he said full synthetic. I told him you have been using half synthetic and which is I ask and sign for. He said they never use half synthetic for my car. I request him print out my car history. After he saw that service have been using half synthetic oil all the time. He didn’t have an answer for me and someone else jump in the conversation and said Kia motors start requesting full synthetic. I was like since when? Right after I use all my free coupons? I’ve never get mail-email-phone call about it. You didn’t even tell me when I brought my car. You didn’t tell me price difference when I made a payment in the phone! They even refused to refund the difference even tho I sign for $39.99. (Of course manager is not in the office and never call me back about this issue even thought service said manager will contact me) DO NOT TRUST this LIARS! More

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I overall like Kia thus my 3rd Kia Sportage lease.I I overall like Kia thus my 3rd Kia Sportage lease. I wasn’t happy this winter when I got FIVE solicitations to explore a deal of bringing in my lease I overall like Kia thus my 3rd Kia Sportage lease. I wasn’t happy this winter when I got FIVE solicitations to explore a deal of bringing in my lease early. The flier indicated how many payments I had left and the prospective cost of a new lease. I wasted at least an hour discussing with a sales rep in person only to find out there would be no way I’d get the advertised price. When I got the 2nd solicitation I came in again, this time a sales manager told me ‘ I’m having a meeting this weekend about this and may be able to let you have it at the advertised price... I’ll call you next week’ I never got a call. I then got 3 more solicitations . I feel this was deceptive advertising and it began to effect my customer loyalty. More

by RMOFFITT45 Verified Customer Verified Customer

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