Marquita Best
Marquita Best at Coastal Kia
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Marquita Best

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
61 Reviews

Industry Experience

4 yrs, 5 mos

Languages Spoken

English English

4.9

61 Reviews

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61 Reviews of Marquita Best

January 19, 2025

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Employee Rating

I have my car services performed by my dealer because they know my car and they treat me well. I may pay more for services but it is worth it to me. More

by RLPROVENCHER
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Coastal Kia responded

We appreciate the five star service review and compliments for our team. Thank you! We appreciate your loyalty and trust. Please do not hesitate to reach out if you need anything. Thanks again!

January 17, 2025

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I live out of town and had to use your service department while visiting my kids . Marquita Best was my service consultant and she is the reason I will drive 4 hours and have any work done by your department More

by billlori
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 17, 2025

Coastal Kia responded

Wonderful news! Thank you! We are thrilled to hear our Service Consultant Marquita Best earned your trust and loyalty. We strive to deliver a truly exceptional experience to every client during every visit. We appreciate the high marks and gracious compliments. Thanks again!

January 16, 2025

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Bob Tomlin was an excellent advisor. The car was service well and on time, and Bob reviewed everything with me. More

by NCARRIUOLO
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Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin

Jan 17, 2025

Coastal Kia responded

Thank you! Our Service Consultant Bob Tomlin is a true ambassador for our customer service culture. We appreciate the five star review and gracious feedback. Please do not hesitate to reach out if you need anything. Thanks again!

January 15, 2025

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Gary, Sam, and the whole team are awesome! Always keeping my Kia in top shape. David was a good shuttle driver too. More

by WESLEYSON.SON1
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Recommend Dealer
Yes
Jan 16, 2025

Coastal Kia responded

Thank you! We truly appreciate the high marks and compliments for our team. Your review and high marks for so many of our team members are greatly appreciated. Please do not hesitate to reach out if you need us. Thanks again!

January 11, 2025

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Great and easy service. I didn’t need an appointment just brought my car to the lot and they helped me with what I needed The workers were very friendly and helpful. Highly More

by FELICITALOPEZ1983
Service Price Transparency
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Recommend Dealer
Yes
Jan 13, 2025

Coastal Kia responded

Thank you! We love hearing our service team exceeded your expectations during your recent service visit. It was thoughtful of you to go online and share your experience. We appreciate the high recommendations as well. It is fantastic to hear you enjoyed, "great and easy service." Please do not hesitate to reach out if you need us. Thanks again!

January 10, 2025

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When I called to schedule my appointment the person who answered the phone and answered the phone for me in the scheduling department department was very rude. For no reason More

by JADLALUV
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Recommend Dealer
No
Jan 13, 2025

Coastal Kia responded

Our records show you scheduled an appointment with Gary Nelson in the service department. Is that correct? You tagged several of our accounting personnel who you would not have spoken to. We are here to help. Please call our Service Director John Wigger at 910-798-4716 to discuss your appointment scheduling experience. We are here to help and look forward to your call. Thank you!

January 10, 2025

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Service advisors were very helpful. Car was ready at expected time. I would visit the dealership again. More

by strahlfam
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: John Wigger

Jan 13, 2025

Coastal Kia responded

Great news! We appreciate the gracious comments and high marks. We are thrilled to hear our service team shared a five star experience with you recently. Thank you for choosing Coastal Kia for your automotive service needs.

January 04, 2025

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Amazingly work for fixing my car including cleaning it :) I am a very happy camper More

by sonia.hernandez23
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Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin

Jan 06, 2025

Coastal Kia responded

Great news! Thank you for the gracious comments and high marks. Your five star service review is greatly appreciated. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

December 30, 2024

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Employee Rating

Great people to work with and very knowledgeable and accommodating. Snacks and water are a nice extra. The courtesy van driver was also wonderful! More

by wardhope
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin

Dec 31, 2024

Coastal Kia responded

Thank you for the high marks! We are thrilled to hear you were able to enjoy our customer lounge experience and courtesy van shuttle. It was thoughtful of you to give our Service Consultants, Bob Tomlin and Marquita Best, such high marks. Please do not hesitate to reach out if you need us. Thank you for choosing Coastal Kia for your automotive service needs.

December 30, 2024

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Employee Rating

This dealership is always professional and efficient. The employees are knowledgeable and courteous. I have been pleased with their team every time I have needed their services. Although I live in Fayett More

by GMA4SLL58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2024

Coastal Kia responded

Thank you for your loyalty and high marks. It was thoughtful of you to go online and rate your recent service experience. We love the feedback including, "this dealership is always professional and efficient...the employees are knowledgeable and courteous...." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

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