Marlin Randle | Page 3

Great experience with BMW I've been involved in the purchasing of 8 vehicles and Jake was by far and away the best salesperson/associate I have dealt with. I had been searching I've been involved in the purchasing of 8 vehicles and Jake was by far and away the best salesperson/associate I have dealt with. I had been searching for a new car for 6 plus months and dealing with your dealership was an incredibly pleasurable and satisfying experience. More

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Very positive experience dealing with everyone at Braman. I definitely will go back when I'm ready to purchase another bmw. Eddie's the best! experience dealing with everyone at Braman. I definitely will go back when I'm ready to purchase another bmw. Eddie's the best! More

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My Dream Car Having had a less favorable interaction with Melbourne BMW (local dealership), I reverted to a familiar name - Braman. I had experience with Braman wi Having had a less favorable interaction with Melbourne BMW (local dealership), I reverted to a familiar name - Braman. I had experience with Braman with my Honda when I lived in Palm Beach County and was always pleased with the level of service I received. Since I was relocating from New York to Florida, I contacted Braman via the internet and within 10 minutes I received a call from Jake Coburn. Jake went above and beyond to ensure the purchase of the new (certified pre-owned) 328 CI Hard Top Convertible went smooth so that when I arrived in Florida, all I had to do was pick up the car! Even after I drove away, Jake has kept in touch to ensure I was pleased, satisfied and happy with my new Braman BMW. Their customer service far exceed that of any other dealership - from the sales to the service departments - they are exceptional! I will recommend Braman BMW to all and especially recommend Jake who made it possible for my dream to come true after 25 years - I now have my dream car! Oh, by the way, Jake was able to do all this in spite of the fact that he's a Patriots fan! More

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Steven Lee/Respect & Honesty The best sales man that we have encountered in a long time. Professional,honest & knowledgable about BMW , job very well done. We will be back and so The best sales man that we have encountered in a long time. Professional,honest & knowledgable about BMW , job very well done. We will be back and so will people we know and will send them to Steven Lee @ BMW Braman Jupiter Fl. Thank You Steven Lee, we Love our preowned BMW 128i Also everyone at the dealership was nice especially Marlin Randle the Finance gentleman the process was nice & smooth a pleasure. Mr. & Mrs Ray Jones More

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Great car buying experience! Thanks Mark Bellew! This is my second car I have leased with Mark Bellew. He is super knowledgable on his BMW's, very friendly, and very patient. I would definitely recom This is my second car I have leased with Mark Bellew. He is super knowledgable on his BMW's, very friendly, and very patient. I would definitely recommend everyone to buy or lease their next BMW with Mark! Mark at Braman jupiter provides a great car buying experience, and Marlin in finance is super nice too! Thanks Mark! I love my new car :) More

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A Genuine, Honest Car Salesman: Steve Lee I called Braman BMW Jupiter, fortunately for me, Steve Lee answered the phone. From that point on, the experience was the BEST I have ever experience I called Braman BMW Jupiter, fortunately for me, Steve Lee answered the phone. From that point on, the experience was the BEST I have ever experienced. Steve was honest, genuine, and treated me with respect and kindness. He did not use high pressure sales tactics. He worked for me to get the deal that I wanted. I recommend him highly. I will definitely be a return customer. Everyone at the dealer is friendly. Marlin Randle handled the financial details!! Also, a very pleasant experience. No surprises!! It was worth the drive from Fort Lauderdale to get such great service. More

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Top notch experience Working with Steven Lee was extremely rewarding. My wife and I appreciate an honest and expedient approach and it was refreshing being given a bottom Working with Steven Lee was extremely rewarding. My wife and I appreciate an honest and expedient approach and it was refreshing being given a bottom line price and being treated with the utmost respect and courtesy throughout the process. There were no high pressure sales tactics and when my wife and I asked to "sleep on it" we were met with smiles and "...absolutely sleep on it. We'll be here for you." Again we were met with smooth sailing when it came to the finance side. The finance manager was able to buy down our rate lower than what USAA could provide and did not pressure regarding the high profit back side add-ons such as dent/ding protection. I would not hesitate to send a family member and will not hesitate to seek these professionals out for future automotive needs. These folks run a classy operation. More

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The good, the bad and the ugly Steven, my salesman, was very good. He was thorough, honest and genuinely wanted to work with me. My breaking point, however, was when I sat down to d Steven, my salesman, was very good. He was thorough, honest and genuinely wanted to work with me. My breaking point, however, was when I sat down to do the paperwork with Marlin, the finance guy, who THEN tried to upsell some very important insurance packages. Prior to my sitting down in his office, Steven, Bryan and I had reached a deal and Marlin almost blew it to smithereens! That business practice is BARBARIC! Those insurance packages should be a part of the up front negotiations. At that point, I was tired, hungry and I almost walked out of the dealership. Can you tell I was MAD! And lastly, why is it that service advisors don't return calls, especially when I just bought a new car??? Grrrrrrr........... More

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Steven Lee is GREAT! Steven was great when my fiancé purchased her new BMW two months ago. At that time, I knew I would be coming back soon to see him for my own new BMW. Steven was great when my fiancé purchased her new BMW two months ago. At that time, I knew I would be coming back soon to see him for my own new BMW. As expected, he was fantastic. He did his best to locate the car that best fit my needs and to avoid ordering one from Germany, which I did not want to do. He walked me through each step of the way and made the purchase easy. He personally switched my license plate over to my new car, which is pretty standard, but like usual, Steven went above and beyond by transferring my school parking decal to the new vehicle as well. He made sure to follow up with me the next day just to make sure I didn't have any questions. I'll be sure to come back and buy more cars from Steven in the future! Marlin was also a pleasure to work with. He was prepared before we even got into his office and made the paperwork quick and easy. More

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WONDERFUL experience when purchasing my new car! I have given the rating I have because our Client Advisor Mr. Lee spent many hours with us and bent over backwards to ensure that we were happy and sa I have given the rating I have because our Client Advisor Mr. Lee spent many hours with us and bent over backwards to ensure that we were happy and satisfied. He is to be commended for his enthusiasm and professional attitude that are second to none. This was the first time my husband and I had returned to him for our new cars after dealing with him originally in 2011 and the experience was a pleasure on both occasions. We will return to him in the future and refer him to our family and friends. Also, to be commended are Messrs. Randle, Algeciras, and Stroes who displayed a professional and accommodating attitude that once again was second to none and made our overall experience a pleasure. Thank You Gentlemen! More

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