Mark Thomas | Page 18

Toyota Tacoma The help and service was great. Everyone that works at Toyota of Scranton are super nice. They help you find the right fit for you. The help and service was great. Everyone that works at Toyota of Scranton are super nice. They help you find the right fit for you. More

by NETTYBOBETTY_09 Verified Customer Verified Customer

Print

New Car Purchase Overall I had a pleasant experience. Salesman Max Broden was a complete gentleman and professional. I would recommend him to anyone interested in bu Overall I had a pleasant experience. Salesman Max Broden was a complete gentleman and professional. I would recommend him to anyone interested in buying a Toyota product. Everyone else at the dealeership that I came into contact with were friendly, helpful and true professionals. My only disappointment was a finance gentleman (Richard LaRussa) who initially came out on the showroom floor after I agreed to a deal and tried selling me extended warranties that I did not want. I was then left on the showroom floor for an additional one hour and 20 min. sitting. He then came back and escorted me to an office where again I had to tell him I'm passing on extended warranty. Then he showed me a deal folder that was not mine. Frustrating and disappointing after a pleasant experience with others. My hats off also to Howard and Kathy for solving another minor issue I had. Good people and good professioanls. Nice to see some smiles as well ! Ken Kovaleski 12/31/18 More

by KOVEY Verified Customer Verified Customer

Print

Courteous,honest dealer/personnel. My experience with this dealer was both productive and very positive.This was my very first time to visit this dealer and I really stopped to take a My experience with this dealer was both productive and very positive.This was my very first time to visit this dealer and I really stopped to take a good look at a new Rav 4 for my wife.I really wasn't planning on purchasing a vehicle that day but I was treated like a lifetime customer.All of the personnel that I had a discussion with never put any pressure on me to buy a vehicle.After spending approx.45 min.there and looking at the vehicle/features, I decided to purchase the vehicle.I determined that this dealer and it's personnel was the right place for me because I didn't think that I would locate another dealer in my area that would surpass this dealer.And by the way, I'm very much impressed with the RAV 4,my wife loves it. More

by PDELICATI Verified Customer Verified Customer

Print

Garage door opener I brought my car in get garage door remote fixed. Big Tom handled my visit, no one could fix it I was not happy . You think thete would ne someone o I brought my car in get garage door remote fixed. Big Tom handled my visit, no one could fix it I was not happy . You think thete would ne someone on duty that knew the 2019' features. More

by patspat41 Verified Customer Verified Customer

Print

Great customer service I live an hour away and this is the 2nd car I have bought from Scranton because the service is outstanding. Each time I have gone there the salesman I live an hour away and this is the 2nd car I have bought from Scranton because the service is outstanding. Each time I have gone there the salesman have done a great job to make sure I'm completely satisfied with my car/truck. AJ was very helpful every step of the way, before, during and after purchase. More

by PAULDERR Verified Customer Verified Customer

Print

very comfortable Worth driving the distance, didn't feel like just a number, fair price, a comfortable experience overall, I've found other people who have been going Worth driving the distance, didn't feel like just a number, fair price, a comfortable experience overall, I've found other people who have been going there for years, from this area. Thank You More

by Brian Verified Customer Verified Customer

Print

Honest I receive a fair deal on a great car that I was looking for. I believe the dealership team has a commitment to providing the best service that they ca I receive a fair deal on a great car that I was looking for. I believe the dealership team has a commitment to providing the best service that they can provide and was willing to listen and work for the mutual benefit for me and the dealership. This is why I have provided a honest excellent rating for everyone that was involved in my purchase experience. Ron Pritchyk, started the experience, he said did everything he said he would do and worked to find what I was looking for. Everyone else was of the same character. Thank you Toyota of Scranton I am driving a great car with the safety features that I hope become standard on all cars someday. More

by KUNIEGEL Verified Customer Verified Customer

Print

Purchased a new Rav4 - so far, so good we were pleased with the process of purchasing a new vehicle. The only problem is filling out these surveys. I am a senior citizen and do not use th we were pleased with the process of purchasing a new vehicle. The only problem is filling out these surveys. I am a senior citizen and do not use the computer a lot. Would prefer a phone call. More

by TWINB1940 Verified Customer Verified Customer

Print

Excellent! Our salesman Maxx did a terrific job. And Mark Thomas did an excellent job explaining the new Camry. Very pleased with Scranton Toyota. Thank you! Our salesman Maxx did a terrific job. And Mark Thomas did an excellent job explaining the new Camry. Very pleased with Scranton Toyota. Thank you! More

by Carl Lucas Verified Customer Verified Customer

Print

Review of exp. There's was some confusion on the fees.The 53'00fee wasw supposed to be n/a however it was added to the total price.It could be just a mistake however There's was some confusion on the fees.The 53'00fee wasw supposed to be n/a however it was added to the total price.It could be just a mistake however what is going to be done about it.Thank you More

by DOMMY911 Verified Customer Verified Customer

Print