Dealership Experience
3 yrs, 10 mos
Industry Experience
17 yrs, 10 mos
Languages Spoken
English
Spanish
109 Reviews
Write a Review109 Reviews of Mark Terry
November 20, 2024
Smythe was very accommodating and reasonable to work with. We highly recommend Bob Cerza especially as he was VERY patient and trustworthy. I know that his word is worth something...a quality that for u with. We highly recommend Bob Cerza especially as he was VERY patient and trustworthy. I know that his word is worth something...a quality that for us is a must in who we buy our cars from. More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Bob Cerza, Todd Colbeth, Jessica Hermida
July 23, 2024
Thank you to Doug, Dina, Tom, Tina and the rest of the team for recently helping me with my 2021 xc40. In addition, the team continues to help me with multiple Smythe volvos at any one time. Sales is im team for recently helping me with my 2021 xc40. In addition, the team continues to help me with multiple Smythe volvos at any one time. Sales is important but the service team keeps me coming back. One of the main reasons I just purchased another xc40 over the weekend from Smythe. Thanks again to service and management for putting together such a professional group. Highly recommend Smythe service. More
Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, David Ferrence, Todd Colbeth, Billy Shannon , Dina Thomson
June 05, 2024
The staff at the Symth dealership always are very knowledgeable, courteous and very helpful. Thank you, Satisfied Customer knowledgeable, courteous and very helpful. Thank you, Satisfied Customer More
Other Employees Tagged: David Ferrence
June 02, 2024
I'm just grateful that I can have such a caring crew that takes care of your needs to ensure my vehicle is in top running shape. I will forever be a Smythe Volvo Customer🙏 takes care of your needs to ensure my vehicle is in top running shape. I will forever be a Smythe Volvo Customer🙏 More
May 21, 2024
Mark Terry assisted me with processing my service request today and he executed my service appointment professionally, and expeditiously, and respectfully. I enjoyed working with him to get my Volvo serviced today and he executed my service appointment professionally, and expeditiously, and respectfully. I enjoyed working with him to get my Volvo serviced timely as I have over a 30 mile drive to Smythe Volvo. I would definitely return to work with Mark again as I appreciated his thorough communication throughout the duration my vehicle was serviced. More
May 20, 2024
My experience at Smythe was excellent from Start to finish. Mark is extremely professional, friendly and knowledgeable. He answered all questions and reached out periodically with updates. My car was s finish. Mark is extremely professional, friendly and knowledgeable. He answered all questions and reached out periodically with updates. My car was squeaky clean at pick up! Great service department! More
May 15, 2024
Quick, efficient and very nice. The whole process was great and I’m appreciative of the hard work! The whole process was great and I’m appreciative of the hard work! More
Other Employees Tagged: Craig Sands
May 15, 2024
The team was really good and professional about taking my vehicle and performing the service. I appreciate this service department because they are very honest about what NEEDS to be done and what work vehicle and performing the service. I appreciate this service department because they are very honest about what NEEDS to be done and what work SHOULD be done giving me the information that I need to make an informed decision on which services to approve instead trying to maximize their service billings. More
May 11, 2024
We have been dealing Smythe Volvo for 23 years. After 8 owned or leased cars, our kids are now Volvo owners because of unwavering commitment to customer satisfaction which is demonstrated by the w After 8 owned or leased cars, our kids are now Volvo owners because of unwavering commitment to customer satisfaction which is demonstrated by the whole team at Smythe. More
Other Employees Tagged: Todd Colbeth