Mark Terry

Having been a long time customer of over 14 years, it’s always been a pleasure dealing with the sales and service teams. Jessica Hermida has gone above and beyond in terms of making sure my service has bee always been a pleasure dealing with the sales and service teams. Jessica Hermida has gone above and beyond in terms of making sure my service has been a great experience! From giving the correct answers to my questions, to expediting my requests, and making sure I am fully informed of any and all service recommendations and charges that come with them. More

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Smythe was very accommodating and reasonable to work with. We highly recommend Bob Cerza especially as he was VERY patient and trustworthy. I know that his word is worth something...a quality that for u with. We highly recommend Bob Cerza especially as he was VERY patient and trustworthy. I know that his word is worth something...a quality that for us is a must in who we buy our cars from. More

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Thank you to Doug, Dina, Tom, Tina and the rest of the team for recently helping me with my 2021 xc40. In addition, the team continues to help me with multiple Smythe volvos at any one time. Sales is im team for recently helping me with my 2021 xc40. In addition, the team continues to help me with multiple Smythe volvos at any one time. Sales is important but the service team keeps me coming back. One of the main reasons I just purchased another xc40 over the weekend from Smythe. Thanks again to service and management for putting together such a professional group. Highly recommend Smythe service. More

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The staff at the Symth dealership always are very knowledgeable, courteous and very helpful. Thank you, Satisfied Customer knowledgeable, courteous and very helpful. Thank you, Satisfied Customer More

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I'm just grateful that I can have such a caring crew that takes care of your needs to ensure my vehicle is in top running shape. I will forever be a Smythe Volvo Customer🙏 takes care of your needs to ensure my vehicle is in top running shape. I will forever be a Smythe Volvo Customer🙏 More

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I have been coming to your service department for 9 years. Your outstanding customer service and professionalism are the main reasons. years. Your outstanding customer service and professionalism are the main reasons. More

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Mark Terry assisted me with processing my service request today and he executed my service appointment professionally, and expeditiously, and respectfully. I enjoyed working with him to get my Volvo serviced today and he executed my service appointment professionally, and expeditiously, and respectfully. I enjoyed working with him to get my Volvo serviced timely as I have over a 30 mile drive to Smythe Volvo. I would definitely return to work with Mark again as I appreciated his thorough communication throughout the duration my vehicle was serviced. More

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My experience at Smythe was excellent from Start to finish. Mark is extremely professional, friendly and knowledgeable. He answered all questions and reached out periodically with updates. My car was s finish. Mark is extremely professional, friendly and knowledgeable. He answered all questions and reached out periodically with updates. My car was squeaky clean at pick up! Great service department! More

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The team was really good and professional about taking my vehicle and performing the service. I appreciate this service department because they are very honest about what NEEDS to be done and what work vehicle and performing the service. I appreciate this service department because they are very honest about what NEEDS to be done and what work SHOULD be done giving me the information that I need to make an informed decision on which services to approve instead trying to maximize their service billings. More

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Quick, efficient and very nice. The whole process was great and I’m appreciative of the hard work! The whole process was great and I’m appreciative of the hard work! More

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