Mark Suttles

We LOVE our 7th Subaru! Subaru Superstore of Chandler is the place to shop for excellent sales and service. Staff is honest, hardworking and treat you like family! Thank you for a great experience. the place to shop for excellent sales and service. Staff is honest, hardworking and treat you like family! Thank you for a great experience. More

Report | Print

Charlie is the perfect salesman if you want a quick and painless car buying experience. He made a normally brutal process enjoyable. I did not feel pressured or stressed. He is extremely knowledgeable on t painless car buying experience. He made a normally brutal process enjoyable. I did not feel pressured or stressed. He is extremely knowledgeable on the product. We were in and out in a timely fashion. Very fair price. I can’t say enough about this salesman. My mom is buying a Subaru next month and will for sure be buying from Charlie. We had Rodney for finance and that process was just as easy as buying the car. He was very informative on the warranties offered and polite about it. I did not feel forced to buy a warranty but was surprised at how inexpensive they are. Grateful that I bought from this dealership. More

Report | Print

Tom was a terrific help when it came to purchasing our new Subaru. He clearly explained the difference between the packages so that we could make the right decision. We our love our new Forester! new Subaru. He clearly explained the difference between the packages so that we could make the right decision. We our love our new Forester! More

Report | Print

Great service great people I didn’t even have to go in and wait long hours. I did everything online. Everything through calls and emails. All I had to do was go into the agency I didn’t even have to go in and wait long hours. I did everything online. Everything through calls and emails. All I had to do was go into the agency and sign papers!! It wasn’t great! I think I was there for not even an hr! More

Report | Print

Fantastic Customer Experience The entire buying process was incredibly straight forward and easy! It was a fantastic customer experience starting with locating our new car in Las V The entire buying process was incredibly straight forward and easy! It was a fantastic customer experience starting with locating our new car in Las Vegas and having it shipped out to Arizona. Mark Suttles was quickly responsive over e-mail and that helped streamline the process. Thomas Darby was incredibly personable, knowledgeable and great to talk to. Chole LaFleur was excellent at taking us through the documentation that comes with the vehicle and helping sync our mobile devices to the car. Lastly, Joseph Nieves did a great job taking us through the financing options. Overall an extraordinary car buying experience. Thanks, Adam Brennan More

Report | Print

Exceptional experience I was in and out of the dealership with a brand new car in only 4 hours. Darby was incredibly friendly and willing to help me with my situation. He an I was in and out of the dealership with a brand new car in only 4 hours. Darby was incredibly friendly and willing to help me with my situation. He and his co workers were able to get me in the vehicle I wanted without all of the regular haggle you get at most dealerships. They know what they are doing at Subaru Superstore Chandler! I will forever recommend, and thank Darby and his team for their superior customer service and respect they have for their clients. More

Report | Print

I had a great experience purchasing my first Subaru WRX! Everyone at Subaru Superstore was great, especially Seton Faircloth and Christine Weber. Those two truly made my Subaru experience a great one with Everyone at Subaru Superstore was great, especially Seton Faircloth and Christine Weber. Those two truly made my Subaru experience a great one with their extensive knowledge and enthusiasm. Thank you. More

Report | Print

My buying experience of used car was very enjoyable I recently bought a used Honda CRV 2014 at Subaru Superstore. I had great experience , Rob Daily and Mark Sattle both are great ,straightforward and I recently bought a used Honda CRV 2014 at Subaru Superstore. I had great experience , Rob Daily and Mark Sattle both are great ,straightforward and honest sales person. Dealing process to buy a used car is easy ,overall my buying experience was very enjoyable. More

Report | Print

Amazing customer service! The Subaru Superstore in Chandler has amazing customer service. I went in to pick up my new car and I truly expected them to have me sign on the bott The Subaru Superstore in Chandler has amazing customer service. I went in to pick up my new car and I truly expected them to have me sign on the bottom line and send me on my way because it is a Fleet car (I did not purchase it through them, my company purchased it elsewhere and delivered it there for me to pick up). Instead, they sat down with me and went through everything to make sure I understood exactly how my new Subaru Legacy worked and that I was completely comfortable and confident in how to operate it all. Seton Faircloth spent over an hour with me showing me all the systems and he was very knowledgeable and personable. Mark Suttle was awesome as well. I highly recommend this dealership! More

Report | Print

Best car buying experience ever!!!!! My experience with Subaru Superstore in Chandler AZ was over-the-top positive. Mike Wray was a great salesman. He was very knowledgable about all asp My experience with Subaru Superstore in Chandler AZ was over-the-top positive. Mike Wray was a great salesman. He was very knowledgable about all aspects of my Outback. Not only that but he is a certified Subaru junkie and very excited about the brand. Mark Suttles, the sales manager treated me with the utmost respect and professionalism unlike most of the previous car buying experiences I've had in the past. No insults, no bravado. He just told me the best offer he could give me and let me research it for myself. After doing the research, I chose to buy the car there since they were so professional about the purchase and were able to match other best offers maybe not in dollars but in equivalent service. Overall, I was very satisfied with every aspect of my car purchase experience here at Subaru Superstore from he first phone call to driving off the lot with my beautiful new Outback. I would highly recommend them to anyone and plan on doing business with them in the future. More

Report | Print