Mark Solomon

Great customer service. I have bought many Lexus vehicles and Mark's demonstration of the new features and ensuring I was fully connected and understood the functions was be I have bought many Lexus vehicles and Mark's demonstration of the new features and ensuring I was fully connected and understood the functions was better than I have ever received. He helped get me the vehicle I have been wanting quickly and easy! Mark sent timely updates as I anxiously awaited my new vehicle - including when it was finished being built, shipped, arrived and worked with my crazy travel work schedule to find a time that was convenient for me. He was warm, inviting and great to work with. More

by Laurie20 Verified Customer Verified Customer

Report | Print

Amazing experience. Although the vehicle delivery took longer than expected, we received timely updates all the way. Thanks a lot, Mark! Although the vehicle delivery took longer than expected, we received timely updates all the way. Thanks a lot, Mark! More

by Jansa22 Verified Customer Verified Customer

Report | Print

Mark was very attentive to what I needed and helped me find the perfect Lexus. We are a Lexus family and I’ll always come back to Westside for our cars. The whole process was easy and enjoyable, and every find the perfect Lexus. We are a Lexus family and I’ll always come back to Westside for our cars. The whole process was easy and enjoyable, and everyone there is professional and friendly. Manny was helpful walking through the contracts, and John was very intelligent about the vehicle technology, even though he was only one week into the job. More

by dianaram Verified Customer Verified Customer

Report | Print

Mark listens attentively to your needs, does not oversell, and is just excellent in making the process an excellent experience. The finance person was friendly, understood was options we were inter oversell, and is just excellent in making the process an excellent experience. The finance person was friendly, understood was options we were interested in purchasing, and thorough. Overall, a flawless experience. More

by user4262 Verified Customer Verified Customer

Report | Print

I put a deposit down in June 2023 for a new Lexus GX. Over a year later and all communication on status of vehicle has been reactionary…. I email and get a response but no proactive info. While many of t Over a year later and all communication on status of vehicle has been reactionary…. I email and get a response but no proactive info. While many of the things surrounding the delay are not with control of the dealership, I don’t believe the communication and actions has been as good as other dealerships based on social media discussion. This will be my 3rd Lexus from Westside and 6th Lexus overall. More

by jmilton1 Verified Customer Verified Customer

Report | Print

My experience with Westside Lexus was very good. Mark Solomon did a great job as my sales representative from the time my vehicle request was placed to final delivery. Thank you. Mark Solomon did a great job as my sales representative from the time my vehicle request was placed to final delivery. Thank you. More

by jclazcano Verified Customer Verified Customer

Report | Print

Merrell was amazing which made the entire process painless. I was in & out within 3 hours. Highly recommend Merrell & Westside Lexus painless. I was in & out within 3 hours. Highly recommend Merrell & Westside Lexus More

by loril1125 Verified Customer Verified Customer

Report | Print

Wonderful purchasing experience. The purchase and financing of my new vehicle was very smooth. Even the trade in of my old vehicle went well. The purchase and financing of my new vehicle was very smooth. Even the trade in of my old vehicle went well. More

by epasveer Verified Customer Verified Customer

Report | Print

Always kept a us updated on our vehicle progress. He was always willing to communicate and respond to our questions He was always willing to communicate and respond to our questions More

by URIBES_FAMILY Verified Customer Verified Customer

Report | Print

Our shopping experience for the NX 350 h we purchased was excellent. Mark did an outstanding job during our test drive and while we were trying to choose our vehicle. He offered great information with no excellent. Mark did an outstanding job during our test drive and while we were trying to choose our vehicle. He offered great information with no pressure, and allowed us to think through our very important purchase decision. We were very impressed with his service after the sale as he took a lot of time to explain and demonstrate to us the options on the vehicle. More

by efastow Verified Customer Verified Customer

Report | Print