Mark Solomon
Mark Solomon at Westside Lexus

Mark Solomon

New Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
94 Reviews
4.9

94 Reviews

Write a Review

Dealership Experience

4 yrs, 9 mos

94 Reviews of Mark Solomon

November 20, 2024

Dealership Rating
Employee Rating

Great customer service. I have bought many Lexus vehicles and Mark's demonstration of the new features and ensuring I was fully connected and understood the functions was be More

by Laurie20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Nov 20, 2024

Westside Lexus responded

We're delighted to hear that Mark provided exceptional service and kept you well-informed throughout your purchase at Westside Lexus. It's fantastic to know he made the process smooth and accommodating for your schedule. Enjoy every moment with your new vehicle!

September 05, 2024

Dealership Rating
Employee Rating

Amazing experience. Although the vehicle delivery took longer than expected, we received timely updates all the way. Thanks a lot, Mark! More

by Jansa22
Recommend Dealer
Yes
Sep 06, 2024

Westside Lexus responded

We're glad to hear you had an amazing experience with us at Westside Lexus! Thank you for your patience and understanding during the vehicle delivery process. Enjoy your new ride!

July 10, 2024

Dealership Rating
Employee Rating

Mark was very attentive to what I needed and helped me find the perfect Lexus. We are a Lexus family and I’ll always come back to Westside for our cars. The whole process was easy and enjoyable, and every More

by dianaram
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

Jul 10, 2024

Westside Lexus responded

Thank you for sharing your experience! We're delighted to hear that Mark, Manny, and John made the process smooth and enjoyable at Westside Lexus. We look forward to welcoming you back in the future!

June 27, 2024

Dealership Rating
Employee Rating

Mark listens attentively to your needs, does not oversell, and is just excellent in making the process an excellent experience. The finance person was friendly, understood was options we were inter More

by user4262
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

Jun 27, 2024

Westside Lexus responded

Thank you for sharing your positive experience! We're delighted to hear that Mark and our finance team at Westside Lexus made the process seamless and enjoyable. Enjoy your new ride!

June 26, 2024

Dealership Rating
Employee Rating

I put a deposit down in June 2023 for a new Lexus GX. Over a year later and all communication on status of vehicle has been reactionary…. I email and get a response but no proactive info. While many of t More

by jmilton1
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 28, 2024

Westside Lexus responded

I apologize for the lack of proactive communication regarding your vehicle's status. We strive to keep our customers informed and it's clear we fell short here. If you have any further questions or concerns, please feel free to reach out directly so we can assist you better. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

June 03, 2024

Dealership Rating
Employee Rating

My experience with Westside Lexus was very good. Mark Solomon did a great job as my sales representative from the time my vehicle request was placed to final delivery. Thank you. More

by jclazcano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

Jun 03, 2024

Westside Lexus responded

We're delighted to hear that Mark provided excellent service throughout your experience at Westside Lexus. Thank you for sharing your positive feedback! Enjoy the new ride!

May 23, 2024

Dealership Rating
Employee Rating

Merrell was amazing which made the entire process painless. I was in & out within 3 hours. Highly recommend Merrell & Westside Lexus More

by loril1125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Merrell Middleton

May 23, 2024

Westside Lexus responded

Loril, we're delighted to hear that Merrell made your experience at Westside Lexus so smooth and efficient. Thanks for the recommendation and enjoy the ride!

April 14, 2024

Dealership Rating
Employee Rating

Wonderful purchasing experience. The purchase and financing of my new vehicle was very smooth. Even the trade in of my old vehicle went well. More

by epasveer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

Apr 15, 2024

Westside Lexus responded

We're delighted to know that your purchasing experience at Westside Lexus was smooth and enjoyable. We strive to make every step of the process, including trade-ins, as seamless as possible. Thanks for choosing us!

April 12, 2024

Dealership Rating
Employee Rating

Always kept a us updated on our vehicle progress. He was always willing to communicate and respond to our questions More

by URIBES_FAMILY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2024

Westside Lexus responded

We're glad to know you were kept well-informed about your vehicle's progress at Westside Lexus. Our team is always here to answer any questions and provide updates as needed. Thanks for the positive review!

April 01, 2024

Dealership Rating
Employee Rating

Our shopping experience for the NX 350 h we purchased was excellent. Mark did an outstanding job during our test drive and while we were trying to choose our vehicle. He offered great information with no More

by efastow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Cohen

Apr 01, 2024

Westside Lexus responded

We're so glad to know that your shopping experience for the NX 350 h was excellent at Westside Lexus. It's wonderful to see how Mark provided great information and helped you make an informed decision. We appreciate your kind words about our after-sales service too!

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