Mark Rodgers
Service Manager
Concordville Subaru
1713 Wilmington West Chester Pike
Glen Mills, PA 19342
439 Reviews
Write a Review439 Reviews of Mark Rodgers
January 24, 2025
Had my vehicle in for a repair that I felt Subaru Corporate should have handled but Bill in working with Mark (Service Mgr) and Moe (Sales Director) found a way to make the repair and absorbed the co Corporate should have handled but Bill in working with Mark (Service Mgr) and Moe (Sales Director) found a way to make the repair and absorbed the cost associated. All 3 individuals are extremely professional and customer focused! I have no desire to shop anywhere else because of Bill, Moe and Mark. More
Other Employees Tagged: Moe Laraki, Bill Still, Melissa McElwee
October 19, 2024
I experienced exceptional, respectful, kind, friendly service by a variety of people at Concordville Subaru: Michael and Mark in Service, Maddy Davis and Khaled in Sales, and Matthew in Financing. Thank service by a variety of people at Concordville Subaru: Michael and Mark in Service, Maddy Davis and Khaled in Sales, and Matthew in Financing. Thank you, Khaled, for the amazing deal!! More
Other Employees Tagged: Khaled Malik, Maddy Davis, Michael Clay, Susanne Verdeur, Matt Tannery
July 25, 2024
Keith was amazing in handling the financial end of things. I do Love concordville Subaru. things. I do Love concordville Subaru. More
Other Employees Tagged: Keith Hawk, Keith Aigeltinger , Andrew Lake
April 25, 2024
Great people and very helpful. Everyone was so nice. I got a great deal on my vehicle Everyone was so nice. I got a great deal on my vehicle More
Other Employees Tagged: Khaled Malik, Craig Reichert, John Shields, Maddy Davis, Tim Raysor, Melissa McElwee, Michael Gallagher, Matthew Carpenter , Mathew Poake, Mike Alvisi is a great tech
March 20, 2024
Asked me by email following my visit, and ignored me after I responded that I was not happy, Service was too expensive for oil change and tire rotation and the notification "service required" was still after I responded that I was not happy, Service was too expensive for oil change and tire rotation and the notification "service required" was still on. I had to visit a second time just to remove the reminder. More
April 10, 2023
Wow! Mark the service manager went well beyond my expectations. I admit I'm a skeptic. And when I couldn't get my parked 2018 Outback e-brake to release c Mark the service manager went well beyond my expectations. I admit I'm a skeptic. And when I couldn't get my parked 2018 Outback e-brake to release coincidentally just a few days after Concordville's service department had replaced brake pads, I questioned a possible relationship. Yes, I have developed a hard shell from disappointing car repair experiences over many decades. So when I called the service department for help in releasing the brake, I wondered if I would ever really know the truth. Yet instead of giving me saccharine nonsense, Mark came out to my home with a service technician. No flatbed tow necessary! No cost to me. And we all had at least a little bit of a laugh when I discovered that in order to disengage the parking brake there were a few missed necessary steps (having the car turned on, the foot on the brake, etc.). Thank you to Mark and the service technician! I hope at least they were able to pick up coffee on the 15-20 minute drive back to the dealership. More
March 26, 2023
Courteous. Thorough. Efficient. Informative. Professional. Friendly. Skilled. Service advisors, cashier, and manager wonderful. Problem explained. Plan made. Thorough. Efficient. Informative. Professional. Friendly. Skilled. Service advisors, cashier, and manager wonderful. Problem explained. Plan made. More
Other Employees Tagged: Melissa McElwee, Tiffany West
March 18, 2023
The Concordville Subaru dealership is an outstanding organization. Their Sales and Service staff is second to none. I have always strongly recommended Concordville Subaru to all my friends and neighbo organization. Their Sales and Service staff is second to none. I have always strongly recommended Concordville Subaru to all my friends and neighbors. More
Other Employees Tagged: Moe Laraki, Craig Reichert, John Shields, Melissa McElwee, John Brennan, Dave Zegac, Julian Caraballo, Tiffany West, Michael Clay
January 30, 2023
Missed a failed wheel bearing during state inspection, no respjn se when I emailed the service department manager respjn se when I emailed the service department manager More
Other Employees Tagged: Craig Reichert, Julian Caraballo
January 19, 2023
Mark the service manager went above and beyond to fix an issue with my seat that was out of warranty. He did not give up until the issue was fixed. Concordville Subaru has earned a customer for life. Thank issue with my seat that was out of warranty. He did not give up until the issue was fixed. Concordville Subaru has earned a customer for life. Thank you for working with me to figure out the issue and fix the problem. Excellent customer service!! More
Other Employees Tagged: Mark Service Manager