Mark Mauricio | Page 9

Mark was very kind, patient and knowledgeable on the Cadillac line. It was a pleasure working with him and with finance. Cadillac line. It was a pleasure working with him and with finance. More

by CANDDNICHO Verified Customer Verified Customer

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If you are looking to purchase or lease a vehicle please use Mark as your salesman he is AMAZING! I had a great experience with him today. Customer service was 10/10, his personality is 10/10 and just all a use Mark as your salesman he is AMAZING! I had a great experience with him today. Customer service was 10/10, his personality is 10/10 and just all around a great person with great advice! More

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THANK YOU FOR GOOD DEAL ~! ~ AND THANK YOU FOR GOOD COFFEE ~!~ AND THANK YOU FOR GOOD CAR ~!~ ~ AND THANK YOU FOR GOOD COFFEE ~!~ AND THANK YOU FOR GOOD CAR ~!~ More

by jubo.park Verified Customer Verified Customer

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I can say there are not enough stars to give this guy. Mark is top-notch. He makes buying a car so easy. He thinks about the things you don't think about. I had my grand daughter with me and he even enter Mark is top-notch. He makes buying a car so easy. He thinks about the things you don't think about. I had my grand daughter with me and he even entertained her. This guy goes above and beyond each and every time. I'm thankful for this guy. Best saleman hands down!!!! More

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Big Star Cadillac provided A1 service. The buying process was streamlined and easy- no gimmicks! They guided me step by step and when it was time to pick up my vehicle, all I need to do wa The buying process was streamlined and easy- no gimmicks! They guided me step by step and when it was time to pick up my vehicle, all I need to do was to provide signatures. The finance manager, sales manager and my salesman were all excellent! I will definitely purchase a car from Big Star again! 5-stars all the way! More

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I just finished buying my lease car from Big Star Cadillac and the experience was amazing! Mark Mauricio guided me through the process and his assistance was great. He knows what he's doing and he to Cadillac and the experience was amazing! Mark Mauricio guided me through the process and his assistance was great. He knows what he's doing and he took time time to make sure that I was comfortable with the closing. Mark's manager, Mike Pierce, also talked with me to make sure that I was being taken care of to my approval. I definitely was! I highly recommend Big Star, and, Mark Mauricio, if you are looking to purchase a car for a fair price, from someone who wants to truly make you happy when you leave. You won't be disappointed. More

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Great staff and Mike told me he was getting me in the car and he made it Happen and he made it Happen More

by x.evans Verified Customer Verified Customer

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Mark is top notch and over the years has helped my family and me purchase over 10+ Cadillacs cars/SUVs. We consider him family and have never been disappointed by the services provided. He is knowledgeable, and me purchase over 10+ Cadillacs cars/SUVs. We consider him family and have never been disappointed by the services provided. He is knowledgeable, respectful and actively listens to your questions/concerns. The most recent transaction, 08/24/24, was a success and another wonderful experience. I’d highly recommend Mark for a one of a kind experience. He will never steer you wrong and will always advocate the buyer. There is no one else I’d trust. So if you are looking for the best deal possible, ask for Mark Mauricio, you will not be disappointed! More

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Mark made me feel welcome. He saw me standing there and approached me and asked if I had been helped. He told me he had to get a report to another customer and he'd be right b He saw me standing there and approached me and asked if I had been helped. He told me he had to get a report to another customer and he'd be right back to help me. He did just that. He was very knowledgeable about the different options and packages available. He explained to me the different levels that the Escalade came in. Something that I had plenty questions about. He answered all my questions, with patience. He treated my wife and 9 year old daughter like he would want his to be treated. Mark is a big asset to Big Star. I can see myself continuing to do business with him as well as refer others also. More

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Really solid service dept my experience was great thank you for providing an excellent value and service. you for providing an excellent value and service. More

by meezo7 Verified Customer Verified Customer

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