Mark Kerkoski

Double check everything. They didn’t even put windshield washer fluid in my car. Dissatisfied They didn’t even put windshield washer fluid in my car. Dissatisfied More

by MELISSAGOHM21 Verified Customer Verified Customer

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Always consistent and always accommodating it with scheduling our appointments, dates and times. Great opportunity and ability to text for updates regarding the car's completion of service as well as scheduling our appointments, dates and times. Great opportunity and ability to text for updates regarding the car's completion of service as well as booking the appointment. Would strongly recommend this customer service shop and the team that works there. Will consistently keep going with our cars because of the customer service and care. More

by patricktansor Verified Customer Verified Customer

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Service was completed in a very timely manner. As usual, the customer service I received was top notch. I drive 45 miles 1 way (1 hour, 10 min) to have my car serviced at Jim Ellis Kia of Kennesaw As usual, the customer service I received was top notch. I drive 45 miles 1 way (1 hour, 10 min) to have my car serviced at Jim Ellis Kia of Kennesaw even though there is a Kia dealership 5 miles from my home. I have been pleased from the day I purchased my 2024 Sportage SX Prestige. More

by Vickihaley1013 Verified Customer Verified Customer

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The service was fast and the staff was courteous during my visit to this location. W my visit to this location. W More

by Kayholla Verified Customer Verified Customer

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Excellent costumer service. Caitlin is the best very nice and humble. I only go there because she always go above and beyond Caitlin is the best very nice and humble. I only go there because she always go above and beyond More

by RRIOS0611 Verified Customer Verified Customer

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Unable to reach anyone, Recording ALL THE TIME. And never a true answer when asked. And never a true answer when asked. More

by brendawlms81 Verified Customer Verified Customer

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Prompt and courteous service. Always a pleasure to have service done at this dealership and to have Mark as the service professional Always a pleasure to have service done at this dealership and to have Mark as the service professional More

by mretz Verified Customer Verified Customer

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Great service team and their helping nature. Got my issues with Kia fixed and serviced well. Got my issues with Kia fixed and serviced well. More

by Udhayashuba Verified Customer Verified Customer

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Walked in to get my car serviced and no one acknowledged me. I made eye contact with four people and no one said anything. It was very frustrating. Would suggest they train their workers on customer servic me. I made eye contact with four people and no one said anything. It was very frustrating. Would suggest they train their workers on customer service. Also was very surprised with how dirty my car was. They offered a free car wash but should have cleaned it prior. Very disappointed. More

by Customer Verified Customer Verified Customer

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The Jim Ellis promise is: “YOU CAN ALWAYS EXPECT THE BEST” and that is exactly what I received! BEST” and that is exactly what I received! More

by mabbub Verified Customer Verified Customer

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