Mark Kerkoski

Excellent costumer service. Caitlin is the best very nice and humble. I only go there because she always go above and beyond Caitlin is the best very nice and humble. I only go there because she always go above and beyond More

by RRIOS0611 Verified Customer Verified Customer

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Unable to reach anyone, Recording ALL THE TIME. And never a true answer when asked. And never a true answer when asked. More

by brendawlms81 Verified Customer Verified Customer

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Great service team and their helping nature. Got my issues with Kia fixed and serviced well. Got my issues with Kia fixed and serviced well. More

by Udhayashuba Verified Customer Verified Customer

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Prompt and courteous service. Always a pleasure to have service done at this dealership and to have Mark as the service professional Always a pleasure to have service done at this dealership and to have Mark as the service professional More

by mretz Verified Customer Verified Customer

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Walked in to get my car serviced and no one acknowledged me. I made eye contact with four people and no one said anything. It was very frustrating. Would suggest they train their workers on customer servic me. I made eye contact with four people and no one said anything. It was very frustrating. Would suggest they train their workers on customer service. Also was very surprised with how dirty my car was. They offered a free car wash but should have cleaned it prior. Very disappointed. More

by Customer Verified Customer Verified Customer

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The Jim Ellis promise is: “YOU CAN ALWAYS EXPECT THE BEST” and that is exactly what I received! BEST” and that is exactly what I received! More

by mabbub Verified Customer Verified Customer

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I see a wonderful team working in Service department who pays utmost attention to details and what needed to be done for the customers. My car had the windshield glass to be replaced. After fixing it outsid pays utmost attention to details and what needed to be done for the customers. My car had the windshield glass to be replaced. After fixing it outside, I had issues with the calibrations, and it had to be fixed only with the dealership. It was fixed neatly by them. And then, I notice some small tear int the front car seat for which the service team took their fullest efforts in getting it covered and approved with kia warranty. They fixed that too. Their courtesy drop and pick up while the car was in service was also much helpful. I felt I am in hands of much compassionate and reliable team that is waiting to help us without any fuzz but with more caring. Thanks to Jim and Ellis Kia of Kennesaw! More

by Udhayashuba Verified Customer Verified Customer

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Service was fast and reliable, like always. Kris and Mark took great care of me. Kris and Mark took great care of me. More

by MXHOLT Verified Customer Verified Customer

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I ordered my car, waited six weeks and when I received it, it had the wrong color interior. When I called the salesman before he got back to the dealership. He said wait until he got back to the dealershi it, it had the wrong color interior. When I called the salesman before he got back to the dealership. He said wait until he got back to the dealership and they would call. They tried to say I order black, they wanted to know who came with me and my son in law did and they called him and asked. Finally they called back and there were only two in Ga that color but it didn’t have everything on that the one ordered, but I took it. It popped everytime you turn real sharp, I brought it in and they kept it overnight and said it only popped once. That was that, I said when something falls out from under it I’ll let u know. My front windshield stopped working and had to bring it back for that. I was in three days ago for service and they said I had a nail in front passenger side. I took it to the tire place and there wasn’t a nail in it, they went back and checked all four, no nail. After an hour and a half O was on my way home. So you see I won’t be recommending it to anyone. More

by littlece Verified Customer Verified Customer

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I always get great service here. Appointments are on time and they complete service in a shorter time than estimated. The waiting area is nice and the coffee is very good. Our next K Appointments are on time and they complete service in a shorter time than estimated. The waiting area is nice and the coffee is very good. Our next Kia will come from here ( we currently have three) More

by Ken Verified Customer Verified Customer

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