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Mark Johnson
Mark Johnson at BMW of Owings Mills
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Mark Johnson

Service Advisor

BMW of Owings Mills

9702 Reistertowns Road
Owings Mills, MD 21117

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4.8
18 Reviews
4.8

18 Reviews

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18 Reviews of Mark Johnson

April 26, 2025

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Although I did not have a scheduled appointment I still received quality customer service in a timely manner. More

by jfsivels
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Recommend Dealer
Yes

Other Employees Tagged: Imran Javed, Michelle Jackson, Derrick Edwards

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April 25, 2025

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Best service ever! Thanks for the consistent service. Keep up the good work BMW of Owings Mills More

by msjackson49
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Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

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Apr 25, 2025

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear you had the best service ever at BMW of Owings Mills. We appreciate your kind words and will continue to strive for excellence. We look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

April 24, 2025

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Just typical BMW dealer stuff. I needed 3 lug bolts replaced and it cost me $250. Simple absurdity. I would’ve done it myself but the ones to replace were wheel lock bolts and I lo More

by CHARLES.TIBBELS
Recommend Dealer
No

Other Employees Tagged: Michelle Jackson, Derrick Edwards

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April 24, 2025

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The service is always great whenever we go to Northwest BMW, from the pull in until the pick up. More

by bclowney
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Recommend Dealer
Yes
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Apr 24, 2025

BMW of Owings Mills responded

Thank you for your fantastic review! We truly appreciate your kind words about the great service you consistently receive at BMW of Owings Mills. It's always our goal to provide an exceptional experience from start to finish. We look forward to seeing you again on your next visit! Sincerely, The Team at BMW of Owings Mills

April 23, 2025

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Mark is a great advisor, he is attentive and a great communicator for my service needs More

by x7M
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Recommend Dealer
Yes
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Apr 24, 2025

BMW of Owings Mills responded

Thank you for your kind words about BMW of Owings Mills! We're thrilled to hear that Mark provided attentive service and clear communication regarding your needs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

April 20, 2025

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Mark is always courteous and professional whenever I bring my car in. He clearly explains the issues and provides updates when needed. More

by cheriggo24
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Recommend Dealer
Yes
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Apr 20, 2025

BMW of Owings Mills responded

Thank you for your kind words! We're delighted to hear about your positive experience with Mark at BMW of Owings Mills. It's important to us that our customers feel informed and valued. We look forward to seeing you again for your next visit! Sincerely, The Team at BMW of Owings Mills

April 20, 2025

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I had an appointment for the day after the that I had the work done on my car, but something came up and I had to change the appointment for a day earlier, I stopped by that Thursday and explained what happe More

by jmac743
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards , Tom from the service department

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Apr 21, 2025

BMW of Owings Mills responded

Thank you for sharing your experience with us! We're thrilled to hear that Derrick was able to accommodate your request and help you with your car's appointment at BMW of Owings Mills. We appreciate your kind words and hope to see you again soon for any of your future automotive needs! Sincerely, The Team at BMW of Owings Mills

April 19, 2025

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The service is always good when with working with the service team (Michelle, Mark & Derrick) More

by CHOLIDAY
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

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Apr 19, 2025

BMW of Owings Mills responded

Thank you for your kind words! We're thrilled to hear that you consistently receive excellent service from our team, including Michelle, Mark, and Derrick. At BMW of Owings Mills, we strive to provide the best experience for our customers. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

April 18, 2025

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Great experience and glad to have used Owings mills bmw. That is all I need to say More

by schulema
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards

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Apr 19, 2025

BMW of Owings Mills responded

Thank you for choosing BMW of Owings Mills, Schulema! We’re delighted to hear that you had a great experience with us. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

April 17, 2025

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BMW of Owings Mills are wonderful to deal with. Bought my car there in 2007 and have been very happy with their service ever isnce. More

by joelmarcus
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Service Time
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Recommend Dealer
Yes
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Apr 18, 2025

BMW of Owings Mills responded

Thank you for your kind words, Joel! We're thrilled to hear that you've had a wonderful experience with BMW of Owings Mills since 2007. It's our goal to provide exceptional service, and your continued satisfaction means a lot to us. We look forward to serving you for many more years to come! Sincerely, The Team at BMW of Owings Mills

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