Mark Hannawi

I had my previous 2016 Honda Accord serviced at this loction pretty much as needed and when it came time to purchase a new Honda Justin Cavazos has the best. He worked with me at every opportunity and g loction pretty much as needed and when it came time to purchase a new Honda Justin Cavazos has the best. He worked with me at every opportunity and gave me the best options possible. He is hand in glove to the service department. I am very thankful, grateful, and truly appreciative of the individuals that comprise the the service department of this dealership. It starts at the top with a genuinely knowledgeable one of a kind honest Service Manager who's main goal is helping the customer solve their issues. Bill Seifert is patient, understanding and problem solving oriented with the goal of helping the consumer. He has cultivated a team in the service department that is stellar. Everyone from Alexia Olivo, Noah Morales, Lacye Lanning, to Shelby Longoria (special accessories) are so easy going, professional, welcoming and focused on providing the best service possible. They confront somewhat difficult and uncomfortable circumstances of addressing mechanical issues and communicating options without being pushy. They are kind and thoughful and maintain professionalism. They under promise and over deliver. Proper time lines for service work be it quick or long are addressed upfront. The cost of serviecs are presented as options on the table honestly. You can not ask for more. This is my go to service center for my Honda. Any future purchases and services conducted will be made here for my vehicles moving forward. More

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Thank you, Mark, for taking care of me and figuring out what was wrong with my car! what was wrong with my car! More

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This location has always provided great services. Mark takes care of everything I need and makes sure the jobs are completed! Mark takes care of everything I need and makes sure the jobs are completed! More

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Thanks to Mark and the Honda service department I had a most excellent , professional and efficient experience. I would indeed recommend this service center - and Mark! most excellent , professional and efficient experience. I would indeed recommend this service center - and Mark! More

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Mark Hannawi went over and above the call of duty. He was professional knowledgeable and friendly. I will recommend Northside Honda and especially Mark to my family and friends. Great job Mark you He was professional knowledgeable and friendly. I will recommend Northside Honda and especially Mark to my family and friends. Great job Mark you exceed the bar. Nice work! More

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Have used North Side Honda for all the maintenance work on my daughters 2016 Honda Fit.All the work done is top notch and the Service personnel has been very knowledgeable on what has been needed to keep h on my daughters 2016 Honda Fit.All the work done is top notch and the Service personnel has been very knowledgeable on what has been needed to keep her car safe and well maintained, More

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The service and representative , Mark H. was extremely helpful and knowledgeable. Thank you for the great service. was extremely helpful and knowledgeable. Thank you for the great service. More

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Northside Honda employees truly put customer first. I am happy that I decided to change from Gunn Honda… to NS Honda they honor my customer loyalty and offer fair discounts to maintain my vehicle. I am happy that I decided to change from Gunn Honda… to NS Honda they honor my customer loyalty and offer fair discounts to maintain my vehicle. More

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They did a great job in taking care of my car needs in a professional manner professional manner More

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The individual possesses extensive experience in this field and provides comprehensive guidance on the maintenance and replacement requirements of your vehicle. Maintaining a professional demeanor, they field and provides comprehensive guidance on the maintenance and replacement requirements of your vehicle. Maintaining a professional demeanor, they demonstrate a deep understanding of automotive systems. There is no indication of coercion or pressure. They offered assistance and effectively showcased their expertise in addressing minor and minor issues. More

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