Mark Hannawi
Mark Hannawi at Northside Honda
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Mark Hannawi

Service Advisor

Northside Honda

9100 San Pedro Ave
San Antonio, TX 78216

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4.9
99 Reviews
4.9

99 Reviews

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99 Reviews of Mark Hannawi

October 08, 2024

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Employee Rating

My Honda battery was replaced under warranty. Northside recommended that my engine coolant should be changed. My maintenance minder shows that the coolant is fine. Indeed, the owners manual sta More

by SteveW
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Recommend Dealer
Yes

August 09, 2024

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Mark Hannawi was professional, courteous and personable. I appreciated that he actually communicated with me while I was waiting at the dealership while my vehicle was being worked on instead of sending me More

by Sherri Creighton
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Recommend Dealer
Yes

August 03, 2024

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I decided that I wanted to buy a Honda Pilot. I also said that I would not buy from any other Honda Dealer other than Northside, because of the help I received from the General Manager back in D More

by LINDAOSBORNE1
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Recommend Dealer
Yes

Other Employees Tagged: Andrea Alvarez

July 31, 2024

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It was a great experience at Northside Honda the people were very nice and respectful More

by matriz.lopez1981
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Recommend Dealer
Yes

July 30, 2024

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I ALWAYS WK WITH STEVEN, ALWAYS HAS SMILE , VERY FRIENDLY, HELPFUL. GREAT SERVICE. GREAT WK. More

by JMENDOZA13
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Recommend Dealer
Yes
Jul 30, 2024

Northside Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steven met your expectations. Thank you again for choosing Northside Honda. We look forward to having you as one of our valued customers for many more years to come! Jaime Anteola General Manager

July 27, 2024

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Very nice helpful and courteous staff the process took only a couple of hours to do an oil change More

by WPALIZO7
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Recommend Dealer
Yes
Jul 28, 2024

Northside Honda responded

Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jaime Anteola General Manager

July 27, 2024

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It was easy to schedule an appointment. The designated advisor was prompt, courteous and gave good advice. Service was completed in a reasonable amount of time. More

by FRANKBARNOLD48
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Recommend Dealer
Yes
Jul 28, 2024

Northside Honda responded

Thank you, Frank! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

July 26, 2024

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They tried, better than Leander Honda, but I still have a problem. I am done More

by SCase666
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Recommend Dealer
No
Jul 29, 2024

Northside Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jaime Anteola General Manager

July 26, 2024

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I've been a client of theirs for 5 years, financed 2 new vehicles and repaired my 11-year old Civic. They are excellent in every way. More

by riverwillow49
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Recommend Dealer
Yes

Other Employees Tagged: Noah Morales, Lacye Laning

Jul 26, 2024

Northside Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Noah, Lacye, and Mark can be of further assistance. Jaime Anteola General Manager

July 24, 2024

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Mark Hannawi was very respectful. He understood my issues and solved them quickly. This is a great service department and very different from the last Honda dealership with which I de More

by COLLETTAG
Service Price Transparency
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Recommend Dealer
Yes
Jul 24, 2024

Northside Honda responded

Thanks for sharing about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

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