99 Reviews
Write a Review99 Reviews of Mark Hannawi
October 08, 2024
My Honda battery was replaced under warranty. Northside recommended that my engine coolant should be changed. My maintenance minder shows that the coolant is fine. Indeed, the owners manual sta Northside recommended that my engine coolant should be changed. My maintenance minder shows that the coolant is fine. Indeed, the owners manual states it should be changed at 120,000 mi. My CRV has 57,500 mi. I’m used to this as almost all dealers are recommending service that isn’t necessary to increase their profits. They also recommended new front brake pads, which I had done at a local brake shop that gave me a lifetime warranty. More
August 09, 2024
Mark Hannawi was professional, courteous and personable. I appreciated that he actually communicated with me while I was waiting at the dealership while my vehicle was being worked on instead of sending me I appreciated that he actually communicated with me while I was waiting at the dealership while my vehicle was being worked on instead of sending me text messages. That is the way people should be treated if they are waiting at any dealership while their vehicle is being worked on. I was pleased with my service and service provider. More
August 03, 2024
I decided that I wanted to buy a Honda Pilot. I also said that I would not buy from any other Honda Dealer other than Northside, because of the help I received from the General Manager back in D I also said that I would not buy from any other Honda Dealer other than Northside, because of the help I received from the General Manager back in December, selling my mothers-in-law car. Everyone was so professional, and I am thrilled to say that I got the car of my dreams at a great price. From maintenance to actually caring about your questions, all the employees are amazing. Too many names to write them all down. This is where I will always buy my cars. Thank you, Honda Northside, for all you did making it a wonderful, positive experience. More
Other Employees Tagged: Andrea Alvarez
July 30, 2024
I ALWAYS WK WITH STEVEN, ALWAYS HAS SMILE , VERY FRIENDLY, HELPFUL. GREAT SERVICE. GREAT WK. FRIENDLY, HELPFUL. GREAT SERVICE. GREAT WK. More
Other Employees Tagged: Jessica Bates, Alexa Olivo, Noah Morales, Lacye Laning, Jose Sanchez, Steven Strawn
July 27, 2024
It was easy to schedule an appointment. The designated advisor was prompt, courteous and gave good advice. Service was completed in a reasonable amount of time. The designated advisor was prompt, courteous and gave good advice. Service was completed in a reasonable amount of time. More
July 26, 2024
I've been a client of theirs for 5 years, financed 2 new vehicles and repaired my 11-year old Civic. They are excellent in every way. vehicles and repaired my 11-year old Civic. They are excellent in every way. More
Other Employees Tagged: Noah Morales, Lacye Laning
July 24, 2024
Mark Hannawi was very respectful. He understood my issues and solved them quickly. This is a great service department and very different from the last Honda dealership with which I de He understood my issues and solved them quickly. This is a great service department and very different from the last Honda dealership with which I dealt. More