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Mark Gianchiglia

Overview Reviews (52) Inventory (134)

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Mark Gianchiglia

Sales and Leasing Consultant

Honda of Toms River

346 NJ-37
Toms River, NJ 08753

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4.7

52 Reviews

Overview Reviews (52) Inventory (134)

4.7

52 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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52 Reviews of Mark Gianchiglia

August 23, 2025

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Both reps were very professional and on point. Bought the car in under an hour! F&I suggested gap insurance on the loan and explained it perfectly Will and have already recommended both Bought the car in under an hour! F&I suggested gap insurance on the loan and explained it perfectly Will and have already recommended both Mark and the dealership More

by TELECOM1

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adel Kamel

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August 20, 2025

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Mark was process, knew the product very well, and was empowered to make the sale without passing us off to 'the manager' . It was not a high pressure situation empowered to make the sale without passing us off to 'the manager' . It was not a high pressure situation More

by porlando

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Gianchiglia

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Aug 20, 2025 -

Honda of Toms River responded

Thank you for your positive review! We're delighted to hear that Mark provided you with such a great experience at Honda of Toms River. It's fantastic to know he was knowledgeable and made the process smooth and comfortable for you. We hope to see you again soon for any of your automotive needs! Sincerely, The Honda of Toms River Team

August 12, 2025

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Great service representatives. Focused on ensuring issues are completely addressed and resolved in a timely and efficient manner. Sought to ensure all aspects of the vehicle were w Focused on ensuring issues are completely addressed and resolved in a timely and efficient manner. Sought to ensure all aspects of the vehicle were well understood. More

by Edkoval

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carlos Vizcaino Martinez

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Aug 12, 2025 -

Honda of Toms River responded

Thank you for your review! We appreciate your feedback about the great service you received at Honda of Toms River. It's wonderful to hear that our representatives were focused on addressing your issues efficiently and ensuring you understood all aspects of your vehicle. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

August 06, 2025

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I think the people there were excellent good service I will buy my next car there nice clean place nice people I had a great day that day I will send some of my friends there family they even picked me up will buy my next car there nice clean place nice people I had a great day that day I will send some of my friends there family they even picked me up was very nice they were very kind and generous they asked me if I want water or coffee if I had to do it again I would do it at Honda Honda number one I hope this can help you thank you so much for everything Honda More

by KARENMSTEINHAUER8853

Verified Customer

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Trade-in Experience

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: I think his name was Jay

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Aug 06, 2025 -

Honda of Toms River responded

Thank you so much, Karen! We’re happy to hear you had an excellent experience at Honda of Toms River. Our team takes pride in providing great service, and it’s great to know that you felt welcomed and taken care of. We appreciate your recommendation and look forward to assisting you and your friends and family with their next vehicle purchases. Sincerely, The Honda of Toms River Team

July 07, 2025

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My salesperson was very knowledgeable. Mark was very helpful and patient when it came to answering my questions. Mark was very helpful and patient when it came to answering my questions. More

by ALEXISDESELICH

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Frank Valanzola

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Jul 07, 2025 -

Honda of Toms River responded

Thank you for your kind words, Alexis! We're glad to hear that Mark was able to assist you with his knowledge and patience. At Honda of Toms River, we strive to provide excellent customer service. We hope to see you again soon! Sincerely, The Honda of Toms River Team

June 24, 2025

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Great cars and great staff. Very happy with my hrv. This is the 3rd car we have gotten from them Very happy with my hrv. This is the 3rd car we have gotten from them More

by S. Eck

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Textor, Anthony Katawick, Mike Ciccone, Dean Magnavita, Tom Scelfo

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Jun 24, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you're very happy with your Honda HR-V and that you've chosen Honda of Toms River for your last three car purchases. Your satisfaction means a lot to us! We look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, The Honda of Toms River Team

June 19, 2025

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Frankie was a great sales rep. By far the best car purchase experience I’ve ever had. In and out the door in max 4 hours. Fair pricing too. By far the best car purchase experience I’ve ever had. In and out the door in max 4 hours. Fair pricing too. More

by christopherjposs

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Franki Rivera

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Jun 19, 2025 -

Honda of Toms River responded

Thank you! We truly appreciate your kind words about your experience at Honda of Toms River. We're thrilled to hear that Frankie provided you with exceptional service and that you found our pricing fair. We strive to make the car buying process as smooth and efficient as possible. We look forward to seeing you again for your next visit! Sincerely, The Honda of Toms River Team

June 18, 2025

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Employee Rating

Mark4 was a great salesman. He was patience and considerate of my needs of buying a vehicle. He was patience and considerate of my needs of buying a vehicle. More

by jcrothers442

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Frank Valanzola

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Jun 18, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that Mark provided you with excellent service during your vehicle purchase. At Honda of Toms River, we strive to meet our customers' needs, and it's great to know Mark made a positive impact. We look forward to seeing you again soon! Sincerely, The Honda of Toms River Team

June 02, 2025

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Marc was informative , answered all our questions, and the process was fast! Thank you you. the process was fast! Thank you you. More

by Cynrosario1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 02, 2025 -

Honda of Toms River responded

Thank you for your kind words! We’re thrilled to hear that Marc provided you with informative answers and made the process fast for you. At Honda of Toms River, we strive to make every experience a great one. We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

May 29, 2025

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Employee Rating

I was disappointed in the way they played games with their pricing and certification. They over promised and under delivered.. they sold me a theft policy without explaining it. Said they would detail t their pricing and certification. They over promised and under delivered.. they sold me a theft policy without explaining it. Said they would detail the car and fill the fuel tank. They washed the car, did not dry it and delivered the car with less than half. a tank of fuel. More

by JIMBAR22

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Other Employees Tagged: Chris Gonzalez Never returned my call.

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May 30, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Robert Helle | Sales Director (732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com

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