6 Reviews
Write a Review6 Reviews of Mark Espinoza
September 09, 2024
They are the best. yes I'm a member the Jaguar club and they take care of my car quite well yes I'm a member the Jaguar club and they take care of my car quite well More
Other Employees Tagged: Daniel Bridges
August 17, 2024
Service understood my needs and the issue was addressed in a timely manner. Time in the shop was better than expected and I was pleased with the quality of the work. in a timely manner. Time in the shop was better than expected and I was pleased with the quality of the work. More
Other Employees Tagged: Bryan Hildebrand
August 15, 2024
Great experience but I don’t know who Mark Espinoza is. The experience has been easy and comfortable. The experience has been easy and comfortable. More
Other Employees Tagged: Patrick Branson
August 14, 2024
Waisted my time . I called to perform a recall on my vehicle, explaining the issues I have with my right front door and it’s locking mechanism, the service person gav I called to perform a recall on my vehicle, explaining the issues I have with my right front door and it’s locking mechanism, the service person gave me an appointment to drop off the vehicle for few days and informed me that the repair is part of the recall. The next day , the service advisor called me to inform me that the door latch needed to be changed and it’s not going to be covered by the said recall, it will cost me around $1,300 I called Land Rover company, submitted a case , waited to hear from the person I made the case with “Moses” no response. Spoke with so many different people to resolve the issue, no response. Got an email from Moses , informing me that he was sick . After long wait approximately a month or more , I got the final response which is rejection to take care of the cost of the latch . It’s worth mentioning that the recall is about the latch, and the locking motor is inside the latch, so all is in one unit . I have been loyal to Land Rover for many years, me , my wife and my kids we owned five land rovers in the past years . I’m very disappointed at land rever of the way they handled my case . More
August 13, 2024
Was a fast and wonderful experience on buying. Customer service spoiled me and my Sales Consultant John Pham was very helpful Customer service spoiled me and my Sales Consultant John Pham was very helpful More
Other Employees Tagged: Scott McCloud, Miguel Ruiz, Daniel Bridges , John Pham 5 stars
August 09, 2024
Everyone has been great. The issue itself has been rather frustrating but I will say the entire staff has been very attentive. The issue itself has been rather frustrating but I will say the entire staff has been very attentive. More
Other Employees Tagged: Randy Yates, Erin Dang, Morgan Conde, Ivan Carillo