Erin Dang

When I purchased my vehicle, admittedly at a non-Jaguar dealer direct(which I won’t do again), I loved it but became instantly concerned regarding my safety as I experience issues with my steering wheel. I dealer direct(which I won’t do again), I loved it but became instantly concerned regarding my safety as I experience issues with my steering wheel. I purchased a vehicle that was still in its active warranty phase so I sped(kidding, I drove carefully and considerately) to Riverside Jaguar/Land Rover to put my anxious mind at ease. My direct specialist was, STILL IS, and will continue to be Mark Espinoza(the whole team is on big awesome rockstar band! But Mark welcomed me into the Jag fold) and he was not only expert support, but what I’ve yet to convey to Mark, is that he was actually my formal welcome experience into the realm of Jaguar vehicles. It was everything I wanted and so much more! Not only was he thorough, he was sincere, intentional, determined, happy, pleasant, calm, and disarming. I needed all that! This is my first pair of Jags(this was a 1 of 2 purchase), I was extremely anxious despite all my homework and preparation because of the perpetual anxiety commonly associated with making a first noteworthy luxury vehicle purchase. He not only put my mind at ease, he addressed and resolved my maintenance issue, ensured I had a stress free bridge in the gap with loaner vehicle support while he restored my vehicle, and again Mark was able to disarm me and most importantly get me on board and get my buy in with the process at large. Thank you Mark, and thank you Jag’fam! I appreciate all the support! More

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My first time stopping by the Land Rover Riverside dealership. Thank you for your help dealership. Thank you for your help More

by COVASAN27 Verified Customer Verified Customer

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Dealership experience was very good; personnel were very helpful, knowledgeable and cordial…nothing else to say helpful, knowledgeable and cordial…nothing else to say More

by siriuz Verified Customer Verified Customer

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My Service experience was simple . All of our needs were addressed and I was kept well informed. All of our needs were addressed and I was kept well informed. More

by adrienne.calleros Verified Customer Verified Customer

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Courteous, friendly, professional staff. The place is clean and well maintained. Takes too many days to get repairs done and my i-pace was supposed to be fully charged prior to pick up but i The place is clean and well maintained. Takes too many days to get repairs done and my i-pace was supposed to be fully charged prior to pick up but it was only minimally charged. More

by JMANNING54 Verified Customer Verified Customer

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Erin was very helpful and pleasant to deal with. He provided a great experience and even expedited my service to make sure we missed traffic on the ride home. He provided a great experience and even expedited my service to make sure we missed traffic on the ride home. More

by ddeforest Verified Customer Verified Customer

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My service rep Ivan was very helpful. He greeted me at my car and walked me into the office. He explained the service I needed in detail and let me know what to expect. I waited in the s He greeted me at my car and walked me into the office. He explained the service I needed in detail and let me know what to expect. I waited in the service waiting area and the attendant Letecia was so friendly. She asked me if I needed anything and provided me with coffee and snacks. Ivan let me know when my car was ready and made the checking out process easy. My car was washed and ready to go. Thank you Landrover Riverside. More

by DELASTAR Verified Customer Verified Customer

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Erin was amazing! My car died at home and he walked me through some trouble shooting. He was always available to answer my questions. Once my car was towed to the deal My car died at home and he walked me through some trouble shooting. He was always available to answer my questions. Once my car was towed to the dealership he was great at communicating everything to me. I enjoyed working with Erin!! More

by PINILLASANDY Verified Customer Verified Customer

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It's always a pleasure to get my car serviced here. Morgan has assisted me on several occasions and every time he is professional, friendly, and helpful. He's easy to communicate with and always tries Morgan has assisted me on several occasions and every time he is professional, friendly, and helpful. He's easy to communicate with and always tries to help my situation as much as possible. More

by Ricardo Verified Customer Verified Customer

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Everyone has been great. The issue itself has been rather frustrating but I will say the entire staff has been very attentive. The issue itself has been rather frustrating but I will say the entire staff has been very attentive. More

by jmilliken93 Verified Customer Verified Customer

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