Mark Cordes
Mark Cordes at Covert Buick GMC
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Mark Cordes

Service Advisor

Covert Buick GMC

11750 Research Blvd Suite D
Austin, TX 78759

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4.9
51 Reviews
4.9

51 Reviews

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51 Reviews of Mark Cordes

November 20, 2023

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Employee Rating

It got the job done and it was correct. Nothing to complain about at all More

by STEVE.MOORE27
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Recommend Dealer
Yes

November 19, 2023

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great customer service and service agents. helpful in explaining new features i come across in the high tech vehicle. More

by marcelledyer
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Cox

November 19, 2023

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Everyone is very nice and helpful and the valet rep who picked our car and returned it is exceptional. Caring, respectful and very prompt. More

by RGOMEZFLA
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Schoenbeck, Nathan Townsend, Bart Townsend, Selene Rangel , Tara O'Malley, Valet representative

November 17, 2023

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Employee Rating

Replaced battery in a timely manner. Verified that the old battery was defective. Difficult to screw this up. More

by WWBOYD
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Recommend Dealer
Yes

November 17, 2023

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All went very smoothly, from scheduling appointment to the short wait time to have the maintenance done More

by sdrix5
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Recommend Dealer
Yes

Other Employees Tagged: Lon Berg

November 17, 2023

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Prompt and professional and courteous. Very conscious of my time constraints and appointments I had. More

by techpm2020
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Recommend Dealer
Yes

November 16, 2023

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Every one was extremely polite and helpful. It took a bit longer than I expected but the service was well worth the wait. Thanks to all More

by lilo.carroll
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Recommend Dealer
Yes

November 16, 2023

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My thermostat went out on Sunday, so I showed up on Monday with no appointment and Mark came to the rescue. My car was repaired and out by the end of the day. More

by JUDYLOCATES
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Recommend Dealer
Yes

November 14, 2023

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Employee Rating

Mark provided excellent customer service! He communicated with me throughout the whole process my truck was in service More

by markjr5194
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Workmanship
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Recommend Dealer
Yes

November 13, 2023

Dealership Rating
Employee Rating

Extremely disappointed in quality of service performed. Vehicle in worse shape after service. 10+ service days total and problem still not corrected. More

by dl
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Recommend Dealer
No

Other Employees Tagged: Nathan Townsend

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