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Mark Carrasco
Mark Carrasco at Land Rover Boerne
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Mark Carrasco

Parts Counter

Land Rover Boerne

32120 IH-10 West
Boerne, TX 78006

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4.9
8 Reviews
4.9

8 Reviews

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8 Reviews of Mark Carrasco

September 23, 2024

Dealership Rating
Employee Rating

Very pleasant staff. Easy to work with. Efficient. Informative. Great customer service. Great location too. More

by CATAYLOR586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Banda, Cody O'Donnell, Nuni Zapata, Maryham Jaghori, Nathaniel Main, Zack Deboe, Carlos Garza

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Sep 24, 2024

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

September 22, 2024

Dealership Rating
Employee Rating

Had some work done on my vehicle, issue came up and they handled it no questions asked. More

by CASTRO.RICHARD19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nuni Zapata, Zack Deboe

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Sep 23, 2024

Land Rover Boerne responded

RICHARD, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 17, 2024

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Employee Rating

The service department is super. The change in managers last year has greatly improved the process and makes everyone feel like family! I would recommend the service department to More

by Yogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Banda, Maryham Jaghori

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Sep 18, 2024

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 16, 2024

Dealership Rating
Employee Rating

Nate is a great guy very respectful and takes good care of his customers and has a good attitude More

by Chrisschoch15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Banda, Maryham Jaghori, Nathaniel Main

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Sep 17, 2024

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 14, 2024

Dealership Rating
Employee Rating

Nathan did a great job and took care of my needs on my Range Rover More

by RCROSSLANDCDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Main

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Sep 16, 2024

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 23, 2024

Dealership Rating
Employee Rating

The dealership has excellent customer service and excellent technicians. Repairs were done with the utmost efficiency. More

by beverlyinca
Recommend Dealer
Yes
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Aug 25, 2024

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 20, 2024

Dealership Rating
Employee Rating

Excellent communication and service was completed in the time it was expected. Definitely will continue to work with this team. More

by RYANW18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody O'Donnell

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Aug 21, 2024

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

August 17, 2024

Dealership Rating
Employee Rating

Good inventory of vehicles to choose from, nice and clean dealership, very friendly people working there. More

by DRJOSEVITERI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tery Powell

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Aug 19, 2024

Land Rover Boerne responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Land Rover Boerne!

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