

Mark Baker
Subaru Service Writer
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
1,226 Reviews
Write a Review1226 Reviews of Mark Baker
October 17, 2025
While the service department provides good service, the fact that they now charge a 3% surcharge on credit card payments and that is not told at time of scheduling or drop off but only when you go to pick fact that they now charge a 3% surcharge on credit card payments and that is not told at time of scheduling or drop off but only when you go to pick up did not make me happy. I would have brought the necessary cash if I had known in advance. I will be heading elsewhere for expensive repairs on things easy to get other places like tires, brakes, muffler, etc. More
Other Employees Tagged: Alyse Allen
October 17, 2025
The staff has always been extremely professional and courteous. They have always tried to help on pricing whenever I’ve incurred a large expense. courteous. They have always tried to help on pricing whenever I’ve incurred a large expense. More
Other Employees Tagged: Melissa Sigmon- SUBARU
October 16, 2025
The service staff was nice and helpful. and kept me informed.. The whole system was excellent. and kept me informed.. The whole system was excellent. More
Other Employees Tagged: Melissa Sigmon- SUBARU
October 13, 2025
The staff was very knowledgeable and helpful. The repair took less time than I thought and it was explained completely. The repair took less time than I thought and it was explained completely. More
Other Employees Tagged: Melissa Sigmon- SUBARU
October 13, 2025
My car broke down and had to be towed to nearest repair shop and it was theirs. They couldn’t fix it till the next morning so they took us to a hotel and picked us up to return us to my car. They only char shop and it was theirs. They couldn’t fix it till the next morning so they took us to a hotel and picked us up to return us to my car. They only charged for the repair and had Subaru pay for the part. Couldn’t have been more helpful and pleasant. More
Other Employees Tagged: Alyse Allen
October 13, 2025
Very organized. Service managers are knowledgeable and fair . The sales department and service managers actually care about the customers. Service managers are knowledgeable and fair . The sales department and service managers actually care about the customers. More
Other Employees Tagged: Kevin Johnson, Rick Burke, Melissa Sigmon- SUBARU
October 13, 2025
Accommodating, Happy to assist,! Happy to see you, knowledgeable, friendly, supportive people, great people with nice service! Happy to see you, knowledgeable, friendly, supportive people, great people with nice service! More
Other Employees Tagged: Sam Williams
