Mark Baker | Page 23

They were efficient and answered all of my questions. I feel the express was not quick. I feel the express was not quick. More

by JAMEZFAM Verified Customer Verified Customer

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I was extremely disappointed with my experience, especially Mark, who I called ahead of time before even having my car towed to the service center. Mark assured me that they would look at my car fir especially Mark, who I called ahead of time before even having my car towed to the service center. Mark assured me that they would look at my car first thing in the morning to assess what was wrong. Never heard back, called office multiple times, only to be told that they could relay a message; however, messages get returned 24-48 hrs later. Finally I Uber to the service center around 3 pm and Mark tells me, that they haven’t gotten to look at it, and that they’re really busy and I didn’t have a scheduled appointment. I wasn’t expecting service ASAP. I just wish that I was truthfully told the details ahead of time as I would have towed my car to my local mechanic. I understand I did not have a scheduled appointment; however, no one schedules to have their car breakdown on 81. Instead I was forced to pay a “re-tow” fee from AAA. More

by Michael Hughes Verified Customer Verified Customer

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Great experience during service appt, calls were prompt and answered my questions. Very friendly and helpful. and answered my questions. Very friendly and helpful. More

by tsmoore0829 Verified Customer Verified Customer

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Always nice & helpful Comfortable waiting area as well Always nice & helpful Comfortable waiting area as well. Thank you Always nice & helpful Comfortable waiting area as well. Thank you More

by Karenvps1 Verified Customer Verified Customer

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Great staff, comfortable waiting room, and timely service! It is very convenient to work with the Subaru team at Southern. service! It is very convenient to work with the Subaru team at Southern. More

by NHASTA322 Verified Customer Verified Customer

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I needed my rear brakes worked on and they were so kind to help me find a discount. Very nice staff! to help me find a discount. Very nice staff! More

by hainesbaby2013 Verified Customer Verified Customer

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Knowledgeable representatives and technicians. Fast efficient service. I really like the new express service facility. It is less crowded than previously. Fast efficient service. I really like the new express service facility. It is less crowded than previously. More

by EHORN820 Verified Customer Verified Customer

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Everyone was friendly and knowledgeable. You can not go wrong with the service department. Excellent service!! You can not go wrong with the service department. Excellent service!! More

by THEBEEP Verified Customer Verified Customer

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Very good service and very friendly people to work with. Like all the staff that I have met Like all the staff that I have met More

by Mike Verified Customer Verified Customer

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I've always received excellent service. Customer service excellent as well. I always recommend Southern team to friends Customer service excellent as well. I always recommend Southern team to friends More

by HAMM0 Verified Customer Verified Customer

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