Maritza Hererra
Maritza Hererra at Mazda of Elk Grove

Maritza Hererra | Page 10

Service Advisor

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.9
102 Reviews
4.9

102 Reviews

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102 Reviews of Maritza Hererra

November 23, 2024

Dealership Rating
Employee Rating

First class facility. Very clean and it seems very organized dealership. I purchased my CX-5 there because of salesman who met my needs. Same goes for Service departme More

by ntanovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Mazda of Elk Grove responded

Thank you for your kind words! We're thrilled to hear you had such a positive experience with both our sales and service teams. It's great to know our clean and organized facility, along with our dedicated staff, met your expectations. Congratulations on your Mazda CX-5, and we look forward to continuing to provide you with excellent service in the future!

November 01, 2024

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Great service friendly staff. The process was seamless. I recommend this dealer if you want quality mazda service. More

by kenny5181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kao Chao, Fang Yang, Bill Thiessen, Chris Howard, Maritza Padilla , CLAYTON KROPP, Ruben Rodriguez, Billy Shields, Jaik Willmon

Nov 04, 2024

Mazda of Elk Grove responded

Thank you so much for the 5-star review! We appreciate your kind words and your trust in us! We look forward to being here for all your vehicle needs.

October 25, 2024

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We love our Mazda family. From the sales staff to the service staff and all the way down to the rental staff, the services provided are always top notch. I have purchased 2 More

by beardwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard, Maritza Padilla, Danny Nguyen , CLAYTON KROPP, David Renard

Oct 29, 2024

Mazda of Elk Grove responded

Thank you so much for your loyalty and for being part of our Mazda family! We’re thrilled to hear that every interaction, from sales to service and even rentals, has been top-notch. It’s wonderful customers like you that keep us motivated to provide the best experience possible. We can’t wait to help you with your third purchase and continue serving you in the future. Thanks again for choosing Mazda!

October 10, 2024

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Employee Rating

As always, never had a bad experience when we drive from Tahoe to Elk Grove to get our Mazda CX-50 serviced. Still a very happy owner and customer. More

by The Kallas’s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard, Maritza Padilla, Danny Nguyen , CLAYTON KROPP

Oct 11, 2024

Mazda of Elk Grove responded

Thank you for making the trip from Tahoe to Elk Grove to service your Mazda CX-50 with us! We're so happy to hear that you've consistently had positive experiences and remain a happy owner. We truly appreciate your loyalty and look forward to continuing to provide you with excellent service. See you at your next visit! Safe travels!

September 26, 2024

Dealership Rating
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I work at a dealership, but I choose to take my car to Mazda Elk Grove because I do like how I’m being treated and taking care of like a family More

by MohMossa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2024

Mazda of Elk Grove responded

Thank you so much for sharing your experience! It means a lot to us that, even as someone who works in the industry, you choose Mazda Elk Grove for your vehicle’s care. We’re thrilled to hear that you feel like family here—that’s exactly the experience we strive to provide! We look forward to continuing to take great care of you and your car for years to come!

August 23, 2024

Dealership Rating
Employee Rating

This dealership is very welcoming and the workers there are so fond of being of service to others. There was a couple hiccups in the process, but it wasn’t terrible to the point of dissatisfaction. We got More

by GC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard, Maritza Padilla, Danny Nguyen , Briana Carroll, Henry Ngo, Garrett Oxnaes, Jaik Willmon

Aug 23, 2024

Mazda of Elk Grove responded

Thank you for sharing your experience! We’re glad to hear our team made you feel welcome and provided helpful service! We appreciate your understanding and are pleased everything was clarified and settled to your satisfaction. We look forward to serving you again in the future!

August 03, 2024

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Employee Rating

Mazda of Elk Grove has always taken great care of me, I am leasing my third car through them and have always had a pleasant buying experience. Garrett was incredibly helpful, he was able to answer every qu More

by Mattus apparatus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Bayan, Garrett Oxnaes

Aug 05, 2024

Mazda of Elk Grove responded

Thank you so much for your kind words! We are so glad Garrett was so amazing to work with & nothing makes us happier than knowing he ensured you had a seamless and enjoyable experience. He really is so amazing! We appreciate your business and wish you many happy miles ahead!

July 21, 2024

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My service needs were handled in a professional manner and in a timely way. My exptations were met and my repair was completed to my satisfaction. More

by scsala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2024

Mazda of Elk Grove responded

Thank you for taking the time to leave your positive review! We are so glad you are happy with the service performed on your vehicle. We look forward to the next time we can assist you!

May 31, 2024

Dealership Rating
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The people working here are always upbeat which, to me says a lot about the people running the place. I would recommend Elk Grove Mazda to anyone cause the cars are good and the people make it even bette More

by easycityguy
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard, Maritza Padilla, Danny Nguyen , CLAYTON KROPP, Billy Shields

Jun 03, 2024

Mazda of Elk Grove responded

Thank you so much for your kind words! We are so glad you had a great time working with us. Nothing makes us happier than knowing our team members really all leave such a lasting impression. We really do love our amazing team! We truly appreciate your business and look forward to the next time we can assist you.

May 13, 2024

Dealership Rating
Employee Rating

Outstanding customer service. The staff was able to get me in and out ahead of schedule. Hats off to the customer service department. More

by jbird1892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard, Maritza Padilla, Danny Nguyen , CLAYTON KROPP

May 14, 2024

Mazda of Elk Grove responded

Thank you so much for sharing your 5-star review! We are so glad your visit was quick and efficient. We look forward to the next time we can assist you!

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