Marisol Victor

Good customer service. Always helpful and always answer my questions or uf they can't answer them themselves they get me an answer. Always helpful and always answer my questions or uf they can't answer them themselves they get me an answer. More

by rzapata7707 Verified Customer Verified Customer

Report | Print

I bought my Hyundai Tucson in 2021 and I’ve always gone back . the sales department to the managers and to the awesome service department and Parts. Everyone there is really nice and they treat you like fa back . the sales department to the managers and to the awesome service department and Parts. Everyone there is really nice and they treat you like family. I really recommended some of my family members That have Hyundai to go to Downey Hyundai again thank you Downey Hyundai. More

by IVETTERODDA63 Verified Customer Verified Customer

Report | Print

Very understanding about my needs and history with my experience with downtown Hyundai dealership and makes every experience with them convenient and comfortable for my schedule. Friendly and helpful sta experience with downtown Hyundai dealership and makes every experience with them convenient and comfortable for my schedule. Friendly and helpful staff members and tells me the truth of what my care may needs now to save money on service in the future. Rather than tell me what I need and it wasn’t even necessary at that moment and just see me as a customer that bleeds money. I love coming to Hyundai Downey More

by CYSTALPISTOL360 Verified Customer Verified Customer

Report | Print

Mario was really helpful and also the lady by the coffee I didn't get her name . Everyone was nice I didn't get her name . Everyone was nice More

by deanthonywilson61 Verified Customer Verified Customer

Report | Print

Went for 51k inspection and oil change. Service took a little longer than expected but was explained to me that they were training new mechanics. A discount for the extra time was applied t Service took a little longer than expected but was explained to me that they were training new mechanics. A discount for the extra time was applied to my bill. Appreciated the explanation and the discount. More

by Manuel.hernandez.bghs Verified Customer Verified Customer

Report | Print

First, I show up to my appt and they tell me I need to come back in the morning bc it would take about 2 hrs but I said ok cool whatever. I came back in the morning and waited, and it took 4 hours. It had come back in the morning bc it would take about 2 hrs but I said ok cool whatever. I came back in the morning and waited, and it took 4 hours. It had even been sitting there ready because another worker said they had told someone to bring it a while ago. I can understand the wait but the employees were rude too. You can’t waste my time AND make me uncomfortable. One employee was staring us down while me and my ride were parking in the lot, he then proceeded to intentionally walk right next to the bumper as we’re reversing and it looked like he almost got hit. It was almost passive aggressive the way he walked that close to the car? Weird. Then one lady spoke about me as if I wasn’t there telling someone else I couldn’t be at my car. Mind you, I went to my car to get my work stuff out of my trunk because it was supposed to be ready before my shift. And at that they had said 20 more min and it really took another 2 hours. Like what, just overall a bunch of weirdos with attitude and no proper communication. Boo 🍅 More

by kat.bar99 Verified Customer Verified Customer

Report | Print

GRACIAS POR TODO EXELENTE SERVICIO GRACIAS GRACIAS AGRADESCO AL MUCHACHO QUE ME ATENDIO EXELENTE TRABAJADOR GRACIAS AGRADESCO AL MUCHACHO QUE ME ATENDIO EXELENTE TRABAJADOR More

by MANUEL.LOPEZ.A15 Verified Customer Verified Customer

Report | Print

Muy amables me entregaron el carro lavado des pues de el servicio .muchas gracias exelente servicio .muchas gracias exelente More

by manuel.j1130 Verified Customer Verified Customer

Report | Print

Got there early and they moved pretty fast even washed my car for me and all my stuff got fix also there’s a pretty relaxed waiting area but you have to get a one of the couch chair seats cause the others hu car for me and all my stuff got fix also there’s a pretty relaxed waiting area but you have to get a one of the couch chair seats cause the others hurt your back More

by DALELATHAM61 Verified Customer Verified Customer

Report | Print

Horrible experience will never buy a car from your company again Service sucks and Downey facility was the worse company again Service sucks and Downey facility was the worse More

by EROPZ Verified Customer Verified Customer

Report | Print