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Marisela Guzman
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441 Reviews
Dealership Experience
14 yrs, 11 mos
Industry Experience
18 yrs, 11 mos
Languages Spoken
English
Spanish
441 Reviews
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441 Reviews of Marisela Guzman
September 21, 2024
Communication was poor. Milking job hard. A minor repair needed 4 days which I think is absurd. promised to be finished in 4 days which took entire 5 days, and I had to keep Milking job hard. A minor repair needed 4 days which I think is absurd. promised to be finished in 4 days which took entire 5 days, and I had to keep asking them to get my car back. There was a writing of “Spoiled FB” on my rear window when I got my car. Yea….I know More
by tijom520
Verified Customer
August 30, 2024
Poor communication after sale. very aggressive to have you sign paper and kick you out of door; afterward, they do not give a dime. You have to be the aggressive one to reach out t very aggressive to have you sign paper and kick you out of door; afterward, they do not give a dime. You have to be the aggressive one to reach out to them to hold them to their words. Service department milks hard on my repair. I have a small side panel to be installed and minor paint touch-up which takes them 5 days and still not done. They do not give any update; waiting game it is. Overall, avoid this dealership. Enough xx with this one. More
by tijom520
Other Employees Tagged: Mickey Hernandez, Mo Alsalamony, Felix Talavera Camacho
June 12, 2024
Buena atención, muy amables y muy responsables, ayudan mucho a las personas q no hablamos ingles mucho a las personas q no hablamos ingles More
by YOJANIA
Other Employees Tagged: Henry Figueroa
April 30, 2024
They were very friendly. Mr. Martinez and all the staff at Claremont Toyota made me feel comfortable and not pressured at all. I totally recommend them to everyone!!! Mr. Martinez and all the staff at Claremont Toyota made me feel comfortable and not pressured at all. I totally recommend them to everyone!!! More
by singhsjacqi
Other Employees Tagged: Brandon Martinez, Felix Talavera Camacho , Leo
April 27, 2024
Olive and Chantell were awesome Great service from both of them. I’ll be back soon of them. I’ll be back soon More
by ESANS04
Other Employees Tagged: Bruce Wright, Jay Han, Mo Alsalamony , Luis Estrada
April 16, 2024
Olive Vedoy Pratt is an AWESOME Service Advisor! Very friendly and helpful!! She has helped my wife with servicing our vehicles for years. I got her for the first time on this last service appointme Very friendly and helpful!! She has helped my wife with servicing our vehicles for years. I got her for the first time on this last service appointment and she did an amazing job!! More
by DAMON.NANCE
Other Employees Tagged: Michael Marquez, Tony Sanchez
August 05, 2023
A very friendly, personable and professional dealership. The waiting room is very clean, it offers water and/or sodas as you wait for your car and the personnel are extremely friendly. The waiting room is very clean, it offers water and/or sodas as you wait for your car and the personnel are extremely friendly. More
by SARGENT25
June 19, 2023
Great service team. Fast response when we arrived, made sure all our concerns were addressed, service area was clean, walked us to the customer waiting area, service mem Fast response when we arrived, made sure all our concerns were addressed, service area was clean, walked us to the customer waiting area, service members were neatly dressed and easily identifiable. More
by GARY.BOULTER
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