Dealership Experience
15 yrs
Industry Experience
19 yrs
Languages Spoken
English
Spanish
444 Reviews
Write a Review444 Reviews of Marisela Guzman
December 03, 2024
Claremont Toyota is a very good company to fixed cars. . I will come there again and again . . I will come there again and again . More
Other Employees Tagged: Jonathan Fairman, Mo Alsalamony, James Reeder, Tony Sanchez, Teddy Tobar
November 30, 2024
This place has awful customer service. Lie about prices and services. Lie on your paperwork about you refusing service. Not trust worthy. Scammy. And prices are ridiculous. Made me do a te Lie about prices and services. Lie on your paperwork about you refusing service. Not trust worthy. Scammy. And prices are ridiculous. Made me do a test twice a few months apart that has wildly different results. Liars. More
Other Employees Tagged: Jonathan Fairman, Rigoberto Mendoza, Steve Saad, Brandon Martinez, Mo Alsalamony, Michael Marquez, James Reeder, Tony Sanchez, Teddy Tobar , Michael Lopez
September 21, 2024
Communication was poor. Milking job hard. A minor repair needed 4 days which I think is absurd. promised to be finished in 4 days which took entire 5 days, and I had to keep Milking job hard. A minor repair needed 4 days which I think is absurd. promised to be finished in 4 days which took entire 5 days, and I had to keep asking them to get my car back. There was a writing of “Spoiled FB” on my rear window when I got my car. Yea….I know More
August 30, 2024
Poor communication after sale. very aggressive to have you sign paper and kick you out of door; afterward, they do not give a dime. You have to be the aggressive one to reach out t very aggressive to have you sign paper and kick you out of door; afterward, they do not give a dime. You have to be the aggressive one to reach out to them to hold them to their words. Service department milks hard on my repair. I have a small side panel to be installed and minor paint touch-up which takes them 5 days and still not done. They do not give any update; waiting game it is. Overall, avoid this dealership. Enough xx with this one. More
Other Employees Tagged: Mickey Hernandez, Mo Alsalamony, Felix Talavera Camacho
June 12, 2024
Buena atención, muy amables y muy responsables, ayudan mucho a las personas q no hablamos ingles mucho a las personas q no hablamos ingles More
Other Employees Tagged: Henry Figueroa
April 30, 2024
They were very friendly. Mr. Martinez and all the staff at Claremont Toyota made me feel comfortable and not pressured at all. I totally recommend them to everyone!!! Mr. Martinez and all the staff at Claremont Toyota made me feel comfortable and not pressured at all. I totally recommend them to everyone!!! More
Other Employees Tagged: Brandon Martinez, Felix Talavera Camacho , Leo
April 27, 2024
Olive and Chantell were awesome Great service from both of them. I’ll be back soon of them. I’ll be back soon More
Other Employees Tagged: Bruce Wright, Jay Han, Mo Alsalamony , Luis Estrada
April 16, 2024
Olive Vedoy Pratt is an AWESOME Service Advisor! Very friendly and helpful!! She has helped my wife with servicing our vehicles for years. I got her for the first time on this last service appointme Very friendly and helpful!! She has helped my wife with servicing our vehicles for years. I got her for the first time on this last service appointment and she did an amazing job!! More
Other Employees Tagged: Michael Marquez, Tony Sanchez