Mario Vasquez
Mario Vasquez at Norm Reeves Honda Superstore North Richland Hills

Mario Vasquez | Page 5

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
4.8
116 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

116 Reviews

Write a Review

116 Reviews of Mario Vasquez

May 05, 2025

Dealership Rating
Employee Rating

Very professional and prompt service. Mario was knowledgeable about honda vehicles and was able to answer my questions More

by zufer84
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez

May 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you! Mario and the service crew appreciate you noting our professionalism and promptness. We’re always here to share our Honda expertise whenever you need us.

May 04, 2025

Dealership Rating
Employee Rating

Mario was super helpful, everyone was nice as well, i had a very good experience at Honda More

by yiselmunoz14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello Yisel, so glad Mario could help and that everyone made you feel welcome. We appreciate you taking the time to share your experience. Looking forward to helping you again down the road!

May 04, 2025

Dealership Rating
Employee Rating

First maintenance visit; oil change and tire rotation. Waited two hours for an oil change. Never met or encountered the service technician Mario that's who was assigned to me. Never received any sort of c More

by rnc1972
Recommend Dealer
No

Other Employees Tagged: Mario Vasquez

May 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We want all our customers to have a pleasant service experience and are sorry that was not your case. We take your feedback seriously, and if you’d like to discuss further, please contact Richard Meneely at Richard.meneely@normreeves.com.

May 01, 2025

Dealership Rating
Employee Rating

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by Alexcarlile776
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez

May 02, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate the 5-star rating. Thank you!

April 29, 2025

Dealership Rating
Employee Rating

Things went good. I have no complaints. The worst part is being pestered about a survey. More

by M-Stinnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for your honesty and for choosing Norm Reeves Honda North Richland Hills. Your feedback is noted, and we hope to deliver another 5-star experience someday.

April 29, 2025

Dealership Rating
Employee Rating

Mario was really helpful with the service. It was really cool that I could get a uber home and back and didn't have to wait at the dealership. 10/10 experience. More

by Rockyjrpena13
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez

Apr 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Convenience is key, and we're glad we could help. A 10/10 experience is exactly what we aim for, so your feedback made our day. Safe travels, and see you next time!

April 29, 2025

Dealership Rating
Employee Rating

I was unhappy this Saturday when I take my car for oil change, I started driving on the freeway and my hood it was making some noise I stopped and noticed they don't lock the hood. next day I have m More

by miriamsoto88@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello, Miriam. We’re sorry to hear that your recent oil change appointment didn’t meet your expectations. We’d like to learn more about what happened and discuss a resolution. If you’re willing, please contact our Fixed Operations Manager, Richard Meneely, at Richard.meneely@normreeves.com.

April 23, 2025

Dealership Rating
Employee Rating

Excellent Service Tech Advisor and service was fast efficient and quality. I had a prepaid contract and it was handled with ease. More

by Edwardsrw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello! Mario is thankful you noticed how smoothly your prepaid contract was handled. Fast, efficient, and quality service is what we aim for—glad we delivered. See you next time!

April 18, 2025

Dealership Rating
Employee Rating

Awesome dealer customer service! Awesome dealer customer service! Very happy with how I was treated. Keep it up More

by mavjr_92
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez

Apr 21, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re thrilled to know you had such a great experience. That’s exactly what we strive for! Thank you.

April 13, 2025

Dealership Rating
Employee Rating

It was great having my service at HRHills great job guys keep the good work y’all get 5stars More

by Melvin Raphel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hey Melvin, thank you for the glowing review and those 5 stars! We’re excited to hear that your service experience was nothing short of great. Keep an eye out for our next special offers—we can’t wait to serve you again!

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