Mario Fuentes
Mario Fuentes at Truck City Ford

Mario Fuentes | Page 5

Service Advisor

Truck City Ford

15301 I-35
Buda, TX 78610

Contact Me
5.0
310 Reviews

Dealership Experience

11 yrs, 8 mos

Industry Experience

26 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

5.0

310 Reviews

Write a Review

310 Reviews of Mario Fuentes

February 19, 2023

Dealership Rating
Employee Rating

My car was not cleaned after the service I had to clean the footprints of the service personnel that worked on my car. More

by STML653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 14, 2023

Dealership Rating
Employee Rating

Excellent service, on-time service, extremely friendly and accommodating staff. This is all what I experienced when I brought my Ford Explorer in for a factory recall repair. I also really appreciated the More

by SAMCHMELAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Nathaniel Lewis , Scott Jordan, Adam (the driver that dropped me back off at my house when I left them my vehicle for service)

Feb 16, 2023

Truck City Ford responded

Our service team is among the best in the state, and works hard to retain our customers for life. The team is timely, and responsive to the customer keeping them updated during their visit. Thanks for your business, and your time. We are available for any recalls or other work you need, and will provide the same great service.

February 08, 2023

Dealership Rating
Employee Rating

Service department friendly, courteous, and fast. M. Fuentes outstanding service technician! Would definitely recommend Truck City Ford! More

by ROBSTUDDARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 08, 2023

Dealership Rating
Employee Rating

Always fast and friendly service. The reason I keep coming back is because the people that work here. More

by DAM12985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers

February 07, 2023

Dealership Rating
Employee Rating

Had an awesome experience. Was in and out in no more than 2 hours. I would definitely recommend Truck City Ford! More

by CARLTINER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Khan

February 07, 2023

Dealership Rating
Employee Rating

Very prompt service. I was given a ride back to work and everyone was so nice. More

by LANETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Nathaniel Lewis , Scott Jordan

February 02, 2023

Dealership Rating
Employee Rating

It was the best in and out experience I’ve ever had especially in regard to time. Customer service was excellent. I would definitely recommend this dealership. More

by CARLTINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Khan, Marissa Horton

Feb 03, 2023

Truck City Ford responded

We appreciate your time and your feedback for your recent Truck City service experience. We rely on feedback - positive or negative - to ensure we are doing all the right things. Our service team is among the best in the state, and stands behind their work 100%. We appreciate the rating, your business, and wish you well in 2023.

January 27, 2023

Dealership Rating
Employee Rating

Truck City has been the only place we have bought or serviced our Fords in the last decade. Super salesman in Eddie and the service department is just untouchable in customer service and quality workman More

by BILL MCCOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Haddad

Jan 27, 2023

Truck City Ford responded

Bill, I cannot tell you how much we appreciate your time, your business, and your loyalty to Truck City Ford. The teams are among the best in the business, and will work hard to keep your business. Thanks for the five star rating, and we look forward to the next opportunity to provide you service or a sale.

January 25, 2023

Dealership Rating
Employee Rating

Everything went well at my appointment. The only thing that wasn’t completed were the two recalls for my vehicle which I was scheduled to have done. The parts were not available. This is no More

by KALANFEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Nathaniel Lewis , Scott Jordan

January 19, 2023

Dealership Rating
Employee Rating

Mario and everyone there were wonderful and helped get us back on the road as soon as possible! More

by SHARIPUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Nathaniel Lewis , Scott Jordan

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