Mario Fuentes | Page 4

Customer service was good but not happy about discontinuing the Family Plan. That was the only reason I traveled to your place for my oil changes. Guess I will be going somewhere else. discontinuing the Family Plan. That was the only reason I traveled to your place for my oil changes. Guess I will be going somewhere else. More

by GAYLE.BROWN Verified Customer Verified Customer

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Kind and considerate very helpful in getting everything done that was requested. Truly enjoyed the experience. done that was requested. Truly enjoyed the experience. More

by BILLAUSTIN1953 Verified Customer Verified Customer

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Service rep Robert was great. He got me in quickly for my warranty repairs and helped me navigate my warranty coverage. He got me in quickly for my warranty repairs and helped me navigate my warranty coverage. More

by THECHEFJZ Verified Customer Verified Customer

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Love this dealership service dpt! Staff is friendly. Waiting area is comfy! Highly Recommend them! Staff is friendly. Waiting area is comfy! Highly Recommend them! More

by TIFFLARIMER Verified Customer Verified Customer

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The service department as professional and courteous and had my truck out at the promised time. They are wonderful to work with. had my truck out at the promised time. They are wonderful to work with. More

by CARHORNS Verified Customer Verified Customer

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This dealership is always helpful, communicative, and dedicated to providing amazing customer service whenever possible. dedicated to providing amazing customer service whenever possible. More

by JBALKMAN82 Verified Customer Verified Customer

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I came to Truck City for service to my Ford. Noe was wonderful! The dealership was busy but I never felt that I wasn't a valued customer. I have purchased my last 6 vehicles from Leif Johnson. Noe was wonderful! The dealership was busy but I never felt that I wasn't a valued customer. I have purchased my last 6 vehicles from Leif Johnson. I will purchase my next vehicle from Truck City. More

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Scheduled an Oil Change for 9am and added a MVI so I could renew my registration. Was done at 11:00am. They made error in the MVI paper work so was unable to use. Had to go to another location to get a could renew my registration. Was done at 11:00am. They made error in the MVI paper work so was unable to use. Had to go to another location to get and MVI. Within 2 hours of leaving I got a Service Alert on my app. Something about improper engine oil pressure. Had to return and it ended up being a much bigger issue also. Ended up having to leave my truck behind. Fortunate it was still covered by the extended warranty. A very frustrating day. Staff was very polite and professional despite the negative attitude I developed. In the end they took care of me and now I just hope all repairs are properly done so I can go back to enjoying my Ford F150. Thanks. More

by RICK4579 Verified Customer Verified Customer

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MARIO IS ALWAYS WILLING TO HELP IN SO MANY WAY'S . HE ALWAY'S GOSES THE EXTRA MILE . HE IS THE REASON THIS DEALERSHIP DOSE SO GOOD. THE MAN BEHIND THE CURTAIN HE ALWAY'S GOSES THE EXTRA MILE . HE IS THE REASON THIS DEALERSHIP DOSE SO GOOD. THE MAN BEHIND THE CURTAIN More

by MOSQUEDA Verified Customer Verified Customer

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The people at Truck City Ford took good care of me this time. I would like to thank Mike Rodgers and his Service Manager Mario for taking care of my car and myself. I would definitely recommend them to oth time. I would like to thank Mike Rodgers and his Service Manager Mario for taking care of my car and myself. I would definitely recommend them to others. More

by SAUCEDOMARILYN1 Verified Customer Verified Customer

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