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Mario Fuentes
Mario Fuentes at Truck City Ford

Mario Fuentes | Page 6

Service Advisor

Truck City Ford

15301 I-35
Buda, TX 78610

Contact Me
5.0
310 Reviews

Dealership Experience

11 yrs, 8 mos

Industry Experience

26 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

5.0

310 Reviews

Write a Review

310 Reviews of Mario Fuentes

January 18, 2023

Dealership Rating
Employee Rating

Showed up with no appointment and they still worked me in. I didn’t even have a long wait, great service More

by CRADG33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2023

Truck City Ford responded

What can I say about the service team at Truck City except that they are among the best in the state. We appreciate your time to give us a positive review, and thanks for the five star rating. We work hard to get all customers in quickly and get it right the first time regarless if they have an appointment or now.

January 18, 2023

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Employee Rating

Well organized and accommodating staff. Customer focus is always at the forefront of the service experience at TCF. More

by WCRELIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2023

Truck City Ford responded

Our service group at Truck City leads the way to the future with excellent, timely service for all customers. Your time and feedback are extremely valuable to us by enabling us to keep our processes timely and efficient. The team is among the best in the state, and thanks for the five star rating.

January 13, 2023

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Employee Rating

Smooth experience in booking appointment, turning it in for service, waiting in lounge, Professional advisor also. More

by MZANDER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Santiago

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January 13, 2023

Dealership Rating
Employee Rating

Never received check list via email. Good thing I insisted on a printed copy before leaving. More

by MNEPACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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January 09, 2023

Dealership Rating
Employee Rating

Quick turnaround time. Work done on time and great service. Will use them again. Great. More

by ROSCOEHUGHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers

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Jan 11, 2023

Truck City Ford responded

Thanks for your review on our service group. We are among the top in the state, and work hard to maintain our customers. We appreciate your business and your time.

January 07, 2023

Dealership Rating
Employee Rating

I showed up without an appointment for an oil change the day the freeze was coming and they took me in and got it done promptly! More

by IG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 09, 2023

Truck City Ford responded

Well outside of the freeze, it sounds like you had a good day, and we were able to get you in and out. We appreciate your buisness, and are here for any future needs.

January 06, 2023

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Employee Rating

Consistent high quality excellent work from honest friendly people. Switched from another dealer and have never looked back. More

by EDWARDP33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Nathaniel Lewis , Scott Jordan, Lauren Newman

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January 06, 2023

Dealership Rating
Employee Rating

Mario, the service advisor, worked in my truck into their busy schedule to have a recall addressed. My truck was returned to me on the same day and the recall fix addressed. More

by ASAEL.VILLA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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January 05, 2023

Dealership Rating
Employee Rating

Truck city always does a good job on repairs in a timely manner Mario my service advisor works me in even on short notices Mario does a good job for this dealership More

by CJ112044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print

January 05, 2023

Dealership Rating
Employee Rating

check in fast, appointment times met, work done effectively, check out process easy and fast everyone a professional and attuned to serving the customer More

by BRYSONGC413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Nathaniel Lewis , Scott Jordan

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