Mario Fuentes
Mario Fuentes at Truck City Ford

Mario Fuentes | Page 11

Service Advisor

Truck City Ford

15301 I-35
Buda, TX 78610

Contact Me
5.0
310 Reviews

Dealership Experience

11 yrs, 8 mos

Industry Experience

26 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

5.0

310 Reviews

Write a Review

310 Reviews of Mario Fuentes

October 05, 2022

Dealership Rating
Employee Rating

Excellent approach at helping you get a Ford truck or car and superb Service Department More

by ALEX.GOUMAKOSSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers

Oct 06, 2022

Truck City Ford responded

Alex, thanks for the positive feedback for Truck City ford. The site works hard to make everything the best for the customer, and will work hard to get you in the right vehicle in the right deal. We appreciate your business, and thanks for the 5 star rating.

October 04, 2022

Dealership Rating
Employee Rating

It as pleasant visit the staff was really great and the building was nice and clean the Restroom was really nice More

by PAMPROFFITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Nathaniel Lewis , Scott Jordan

Oct 05, 2022

Truck City Ford responded

Pam, we appreciate your visit to our Truck City Service group, and thanks for your loyalty. We pride ourselves on having an area that customers feel secure, is clean, and there are no concerns or issues. We appreciate your business, and look forward to your next visit.

October 04, 2022

Dealership Rating
Employee Rating

There was a miscommunication about my maintenance on my old change I was charged for it am I when I bought the truck There was a miscommunication I still would have to pay for the service at $74 it was alr More

by CORTEZV62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Nathaniel Lewis , Scott Jordan, Zach Khan

October 04, 2022

Dealership Rating
Employee Rating

Went for oil change was in and out. Always good service at ford Buda texas More

by ARTUROORTEGON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2022

Truck City Ford responded

Truck City always delivers top notch service to all their customers, and we appreciate your loyalty and review. Thanks for the five star review.

October 03, 2022

Dealership Rating
Employee Rating

Hospitality, efficiency done right. I need a new battery for my Ford Fusion Hybrid.I received Excellent Service throughout the repair afterwards my Ford sparkled again! Thank you again More

by STRU68
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Nathaniel Lewis , Scott Jordan

October 03, 2022

Dealership Rating
Employee Rating

Fast, efficient. They always tell you the cost up front. That is very helpful to me. More

by DUANEPECK2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 30, 2022

Dealership Rating
Employee Rating

Timely and friendly service. Mario didn’t try to talk me into something I didn’t need. More

by JIM.SHADOW1S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2022

Truck City Ford responded

Jim, thanks for the positive feedback and your time to write us a review. Your business is important to us, and we appreciate the five star rating.

September 28, 2022

Dealership Rating
Employee Rating

I give the service department 5 stars because they fixed the problem and it only took a few hours. I have to say that I am concerned about the fact that I made an appointment for the PCM REPROGRAM DUE TO E More

by S.ANDERSON620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

Truck City Ford responded

S. Anderson, what a great review for the service team at Truck City. I can understand your frustration about the delay for the PCM reprogram, and please accept our apology. Delays are often caused by varying factors, ie. tech shortage, equi[ment issues, etc. If you would like further explanation, I can reach out to their leadership for further information.

September 28, 2022

Dealership Rating
Employee Rating

Excellent and professional service. Good communication from service advisor. Vehicle was ready when promised. Took care of recall with no problem. More

by VRTAYLOR01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shuttle driver was relaxed and careful driver.

September 26, 2022

Dealership Rating
Employee Rating

professional and caring service. willing to go beyond normal to make my experience positive. thank you More

by OINKBOB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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