Mario Fuentes
Mario Fuentes at Truck City Ford

Mario Fuentes | Page 10

Service Advisor

Truck City Ford

15301 I-35
Buda, TX 78610

Contact Me
5.0
310 Reviews

Dealership Experience

11 yrs, 8 mos

Industry Experience

26 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

5.0

310 Reviews

Write a Review

310 Reviews of Mario Fuentes

November 10, 2022

Dealership Rating
Employee Rating

They did what they were supposed to do in the amount of time thy said. Everyone was pleasant. More

by KATHYBLAGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 07, 2022

Dealership Rating
Employee Rating

I went in for an oil change and tire rotation — the service manager immediately informed me about a change in cost. After the mechanic inspected my vehicle, they found an issue that would have cost a More

by BRACKSTER62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 04, 2022

Dealership Rating
Employee Rating

Truck City Ford in Buda provides great service and they have a great team of workers. More

by RIGLESIAS
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Nathaniel Lewis , Scott Jordan

Nov 07, 2022

Truck City Ford responded

The service tea at Truck City Ford is among the best in the state, and we appreciate your business. The team works tirelessly for their customers, and thanks for the rating.-

October 27, 2022

Dealership Rating
Employee Rating

Oil change price tripled. Loyalty means nothing now. I actually bought 2 cars because I came for the reduced priced oil changes. Was all of that factored in your thinking? More

by HGPAPKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2022

Truck City Ford responded

Howard, thank you for your feedback. I assure you the decision to increase the pricing on oil changes wasn’t made easily or quickly. We do appreciate all our customers and still will serve them all with the same fantastic customer service as before. We just couldn’t ignore our rising cost of goods and labor any longer. Thank you for your business and your understanding. Scott Robinson General Manager Truck City Ford, Buda 512-312-0800 Office 512-743-3516 Cell

October 25, 2022

Dealership Rating
Employee Rating

Quick, easy in/out service. I shouldn't have to write a 15-word minimum More

by CLINT.BATTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Lewis

Oct 26, 2022

Truck City Ford responded

Clint, sounds like we hit the mark for your recent visit to Truck City service group. The team works diligently to keep the process simply, timely, and exceed expectations. We appreciate your business, and thanks for the 5 star rating.

October 19, 2022

Dealership Rating
Employee Rating

The only issue I had was that nobody informed me the rates for an oil change increased $40 more prior to completion. More

by frankie_mendozajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2022

Truck City Ford responded

Frankie, please accept our apology for not informing you of the price increase. We appreciate your business, and thanks for the rating.

October 14, 2022

Dealership Rating
Employee Rating

When I came in I was greeted by Andy Martinez the sales rep and I wanted to let you know that he is a great sales rep and he goes beyond and goes the extra mile to help his people buy a vehicle. More

by BIGBOYSTRUCKING01
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andres Martinez , Freddie Brown, Rebekah Hooker

October 13, 2022

Dealership Rating
Employee Rating

They people at the service center are super great! Very friendly and helpful. They even deliver you car after hours if you can't make it. No there s that I know of do that. Thanks Daniel and Mari More

by Marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel

Oct 14, 2022

Truck City Ford responded

Marc, Thanks for letting us know about your positive experience at Truck city Service. The team works hard to be transparent and timely, and keeping the customer informed every step of the way. We appreciate your business.

October 10, 2022

Dealership Rating
Employee Rating

Great service staff was awesome made me feel at home and were quick and professional!! More

by A120533
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers , Jason Palacios

October 07, 2022

Dealership Rating
Employee Rating

Very pleasant staff to work with whenever I come in for service. They update regularly and let me know when my truck is ready. More

by DAM12985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers

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