Maria Santoro
Maria Santoro at Rallye Lexus
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Maria Santoro

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.9
437 Reviews

Dealership Experience

8 yrs, 8 mos

4.9

437 Reviews

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437 Reviews of Maria Santoro

December 19, 2024

Dealership Rating
Employee Rating

They need to be more reasonable in pricing. Every time we go for a simple oil & filter change, we end up in paying at least $500 and more. We don’t know if some of the additional services they More

by ovb125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Rallye Lexus responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. James Quinlan 516-676-8686

December 12, 2024

Dealership Rating
Employee Rating

Awesome dealership. Highly professional and informative! Would recommend for sure! They are consistently on point. More

by JLCHASE999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

December 01, 2024

Dealership Rating
Employee Rating

Rallye Lexus is a First Rate experience. The staff is always professional and exceptionally courteous. I drive in from Manhattan even for my most routine work, and it is well worth the dr More

by TONYRICCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates

Dec 01, 2024

Rallye Lexus responded

Thank you, Tony, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

November 21, 2024

Dealership Rating
Employee Rating

The salespeople were attentive and knew their products very well. So answering all of my questions was a snap. The service folks were extremely friendly and even gave me some candy on Halloween! More

by jrwagnerlaw
Recommend Dealer
Yes
Nov 22, 2024

Rallye Lexus responded

Thank you so much for your kind words for Maria, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

November 15, 2024

Dealership Rating
Employee Rating

Joanna and Maria are super. and make you feel at home while your car is being serviced. More

by NSAVITSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates

Nov 17, 2024

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that Joanna, Maria, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

November 14, 2024

Dealership Rating
Employee Rating

I am more than happy to fill out this survey Mr Reidy, Mr Kenneth Melendez, and Anthony Costanzo(Floor Manager), the whole Service Department, the Service Manager,!James Quinlen Service Manager, and nume More

by Drfreud04opml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

November 14, 2024

Dealership Rating
Employee Rating

Maria is always very helpful - she is always looking out for me and my financial situation More

by LISA.FLATOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Rallye Lexus responded

Thank you, Lisa, for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

November 14, 2024

Dealership Rating
Employee Rating

I was very pleased with all the aspects of my visit. everyone was very friendly, caring and knowledgeable. the service was outstanding. all issues were addressed. It was very well worth the drive to th More

by ECHOECHO6
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Quinlan

Nov 17, 2024

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

November 13, 2024

Dealership Rating
Employee Rating

GOOD, ESPECIA;LLY THE FREE WATER, OR SODA OR CHIPS, OR COFFEE /TEA AND THE GRAE GLASSWINDOW VIEW FRO THE WAITING ROOM More

by evapadams2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

November 13, 2024

Dealership Rating
Employee Rating

Excellent, fast service with great communication. Only service department I’ll use moving forward! Thanks! More

by chaseopeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

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