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Maria Santoro
Maria Santoro at Rallye Lexus

Maria Santoro | Page 16

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.9
516 Reviews

Dealership Experience

10 yrs, 6 mos

4.9

516 Reviews

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516 Reviews of Maria Santoro

September 30, 2023

Dealership Rating
Employee Rating

Felt confident that Rallye Lexus is a dealership that I can trust. Car wash was an extra [erk. More

by RSUMM90328
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 01, 2023

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

September 25, 2023

Dealership Rating
Employee Rating

Maria was very polite and efficient. First time experience was great. Look forward to future appointments. More

by stevevh7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Ok

Print
Sep 26, 2023

Rallye Lexus responded

Thank you for the kind words for Maria and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

September 14, 2023

Dealership Rating
Employee Rating

Service was fast and without issue. They could use some better coffee/tea machines, and there is no sink in the snack area - and the bathrooms are up two flights of stairs. More

by CHRISTOPHERA310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 15, 2023

Rallye Lexus responded

Thank you for your business and this review. We will share your comments with the team. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

September 01, 2023

Dealership Rating
Employee Rating

Awesome service thank you very much! Prompt courteous and very helpful. Thank you for a job well done More

by alsha123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 01, 2023

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

August 04, 2023

Dealership Rating
Employee Rating

The service was excellent from checkin to checkout. I made my appointment very easily. Everyone was very courteous More

by baldml272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 05, 2023

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

August 03, 2023

Dealership Rating
Employee Rating

I always have an excellent experience when i go to Lexus Service and will continue to use this dealership More

by MSKMDONOHOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo

Print
Aug 04, 2023

Rallye Lexus responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

August 02, 2023

Dealership Rating
Employee Rating

Rallye staff was courteous, and service provided exceeded my expectations. Five stars on every category. More

by daweius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 02, 2023

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

July 11, 2023

Dealership Rating
Employee Rating

Professional and timely service. Knowledgeable staff. Calm atmosphere. Pricing transparency. Miss the warm chocolate chip cookies. More

by KEVNTASH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Piccirillo, Joanna Oates, Mike Reidy , Michael Montijo

Print
Jul 11, 2023

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Pam Palasciano 516-676-4000

July 11, 2023

Dealership Rating
Employee Rating

Everyone is courteous and friendly. They also complete the needed repairs in a timely manner. More

by LSW628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo

Print
Jul 11, 2023

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! Pam Palasciano 516-676-4000

July 08, 2023

Dealership Rating
Employee Rating

great professional service/courteous staff/good waiting area for customers/car was cleaned nicely /professionally More

by MEDMAN4847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Anthony Costanzo, Mike Reidy, Lauren Hu , Andy Hyun, Michael Montijo

Print
Jul 10, 2023

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! Pam Palasciano 516-676-4000

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