Dealership Experience
10 yrs, 6 mos
516 Reviews
Write a Review516 Reviews of Maria Santoro
July 03, 2023
Very pleased. The service tech who coordinated the call and mechanic who performed work are all top notch. The service tech who coordinated the call and mechanic who performed work are all top notch. More
Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo
June 30, 2023
Everyone is very friendly and knowledgeable. Had a great experience in buying my off lease vehicle. Had a great experience in buying my off lease vehicle. More
Other Employees Tagged: Dominic Strippoli , Michael Montijo
June 07, 2023
We have already bought three ES350s from Rallye Lexus. Whether it is the car buying process or the after-sales service, we have received the best service, thank you very much! Whether it is the car buying process or the after-sales service, we have received the best service, thank you very much! More
Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo
June 03, 2023
This dealership and employees are experienced and very professional. It is a pleasure doing business with them. professional. It is a pleasure doing business with them. More
Other Employees Tagged: Joanna Oates , Michael Montijo, Pamela Palasciano
May 23, 2023
This is my third Lexus. I have used Rallye for service more than 16 years. It is easy to get an appointment. Representatives are friendly and helpful. The waiting area is c I have used Rallye for service more than 16 years. It is easy to get an appointment. Representatives are friendly and helpful. The waiting area is comfortable. Great communication and follow-up. I have confidence in the work they do. My next car will definitely be a Lexus. More
Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo
May 16, 2023
Unfortunately, my last visit is rated poor. Apparently, your price for a simple oil change has increased significantly without warning. I was quoted one price over the telephone and when I rec Apparently, your price for a simple oil change has increased significantly without warning. I was quoted one price over the telephone and when I received my bill, it was a lot more. The clerk who checked me in should’ve mentioned it and I wasn’t given the opportunity to hear the recording of the telephone conversation where I am sure I was given a different price quote. Also, the technician did not reset the notification on the dashboard. This is the first time I’ve had such a poor experience. I truly hope since I’ve been a customer for many years, you all would make things right. More
May 10, 2023
I have used this dealership for the last 20 years! ! And that length of time speaks for itself!! Anthony Piccirillo has been not jut our sales person for all those years, but, it became a friend! ! And that length of time speaks for itself!! Anthony Piccirillo has been not jut our sales person for all those years, but, it became a friend! The handling of this problem has been fast, accurate and to my satisfaction. Ms. Joanna Oates has handled my request fast and correctly! I am thanking these fantastic employees profusely! More
Other Employees Tagged: Joanna Oates
May 08, 2023
brough my car for its yearly checkup - was easy to drop off and was ready to pick within an hours off and was ready to pick within an hours More
Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo
May 06, 2023
I requested a 15K - 20K service as well as a battery replacement and oil change. I was told that due to the low mileage, there was no real need for a 15 - 20K service. After driving the car for about 15 replacement and oil change. I was told that due to the low mileage, there was no real need for a 15 - 20K service. After driving the car for about 15 miles, the “lane departure warning” light remains on and the rear window wiper blade tore off the frame, indicating both items were never even looked at. More

