Maria Santoro | Page 15

greeted warmly, service done quickly and efficiently. willing to go the extra mile to make sure i was kept informed willing to go the extra mile to make sure i was kept informed More

by BILL_HOLUB Verified Customer Verified Customer

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Service and help is attentive Car work is complete and then delivered in a timely manner then delivered in a timely manner More

by PKRAFF Verified Customer Verified Customer

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Wonderful staff at Rallye Lexus. Maria and Joanna are always so nice and welcoming. I also like the location, very convenient for me. Maria and Joanna are always so nice and welcoming. I also like the location, very convenient for me. More

by chrismel Verified Customer Verified Customer

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I arrived 30 minutes early for my appointment. No problem, I was taken right away by the service team. The team was courteous and professional. I waited in the waiting room, where I completed some No problem, I was taken right away by the service team. The team was courteous and professional. I waited in the waiting room, where I completed some personal paperwork at a comfortable desk. An hour later all work was completed and my car was washed. Well done team!! More

by EFMURPHY126 Verified Customer Verified Customer

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Always great service and very accommodating. All very nice there Will be back very soon. All very nice there Will be back very soon. More

by JACKLIN26 Verified Customer Verified Customer

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Always receive excellent service and attention from everyone at this dealership the attendants outside to the staff inside. A++ everyone at this dealership the attendants outside to the staff inside. A++ More

by KMGALOHA Verified Customer Verified Customer

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Excellent Service. Good communication. They did what they said they were going to do. Car was ready when promised. Good communication. They did what they said they were going to do. Car was ready when promised. More

by DUFFY0 Verified Customer Verified Customer

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I have been a Lexus loyal for 20+ years. I am accustomed to first class service. The service at this Lexus center it did not feel premium. Service was very stream line and impersonal. At oth I am accustomed to first class service. The service at this Lexus center it did not feel premium. Service was very stream line and impersonal. At other Lexus service center, I would meet with the service manager and he/she would provide an overview of the work that it would be performed. Here I was not even sure what was done other than a piece of paper at the end. I left feeling unclear of how my vehicle status was. No clue about breaks, wipers or tires condition. However, the service was completed promptly. Loaner was first class. I little more attention to detail would have gone a long way. I hope my next appointment would be more satisfactory. More

by WMARTINEZ6 Verified Customer Verified Customer

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I was truly satisfied with the service provided . I would highly recommend Rally to anyone. I would highly recommend Rally to anyone. More

by HANSCOPE Verified Customer Verified Customer

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Very bad attitude both times as my advisor especially her colleague the other girl that works with her.. they said they will call the police on me.. recommend don’t use her as your advisor. She tried to pull colleague the other girl that works with her.. they said they will call the police on me.. recommend don’t use her as your advisor. She tried to pull out records of where my cars went for service. No common sense how to talk to customers., More

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