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Maria Marquez
Maria Marquez at Michiana Chrysler Dodge Jeep RAM Fiat

Maria Marquez

Service Advisor

Michiana Chrysler Dodge Jeep RAM Fiat

120 W McKinley Ave
Mishawaka, IN 46545

Contact Me
4.0
28 Reviews

With several years of experience in the automotive service industry I take pride in providing honest, transparent, and dependable service to every customer. I’m passionate about what I do and work hard to make sure each guest feels informed, respected, and confident throughout the service process. Building trust and delivering a great experience are the most important parts of my job, and I’m committed to helping customers keep their vehicles running at their best.

Dealership Experience

9 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

English English

4.0

28 Reviews

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28 Reviews of Maria Marquez

October 29, 2026

Dealership Rating
Employee Rating

Took entirely too long with zero results. Communication was horrible. Issue was not diagnosed or resolved. More

by Btd1155
Recommend Dealer
No

Other Employees Tagged: Maria Marquez

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Oct 29, 2026

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you

October 27, 2026

Dealership Rating
Employee Rating

Horrible store with horrible management they were willing to xxxx over their employee in service and lie about what was truly wrong with the truck to keep charging inspection fees! Do not recommend to servic More

by noemail49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 27, 2026

Michiana Chrysler Dodge Jeep RAM Fiat responded

This is not how we do business here. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in Private. Thank you

October 26, 2026

Dealership Rating
Employee Rating

I had a small issue after the purchase. They work on it till it was figured out and repaired. More

by godshalk2234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 26, 2026

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Enjoy life in your Jeep! Have a wonderful week! :)

October 23, 2026

Dealership Rating
Employee Rating

Hard to get appointment and wasn't explained coverage and charges prior to technician looking at it further. More

by CUDDLES1047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Oct 23, 2026

Michiana Chrysler Dodge Jeep RAM Fiat responded

Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you. Have a great day!

October 20, 2026

Dealership Rating
Employee Rating

My recent service experience was probably the worst service center I've ever had to deal with. More

by rs067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elizabeth Kashani, Nicole Kaufman

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Oct 22, 2026

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you.

October 02, 2026

Dealership Rating
Employee Rating

Fast and friendly. Great service. Staff was nice and would definitely recommend for service. Awesome More

by KRIEGERLB77
Recommend Dealer
Yes

Other Employees Tagged: Maria Marquez

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Oct 02, 2026

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so very much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at The New Michiana! We will always be here for you! Enjoy life in your Ram! Have a wonderful weekend! :)

September 16, 2026

Dealership Rating
Employee Rating

Good customer care as well as a timely experience. Honest work. Will definitely return for future services More

by scorpion3872
Recommend Dealer
Yes

Other Employees Tagged: Maria Marquez

Print
Sep 17, 2026

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so very much for the kind words and great rating! We appreciate you! Thank you for letting us earn your Service business at The New Michiana! We will always be here for you! Enjoy life in your Dodge! Have a great day and a wonderful weekend! :)

September 12, 2026

Dealership Rating
Employee Rating

Good doing business with , good communication and customer care. Faster approval and they follow you up and resolve any vehicle issues after sale. More

by smndalila
Recommend Dealer
Yes

Other Employees Tagged: Maria Marquez

Print
Sep 14, 2026

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so very much for the kind words and great rating! We appreciate you! Thank you for letting us earn your Service business at The New Michiana! We will always be here for you! Enjoy life in your Audi! Have a great day and a wonderful week! :)

August 28, 2026

Dealership Rating
Employee Rating

There was great communication and service. Maria always answer the phone when I called and kept me updated on when car would be ready. More

by kennymateen
Recommend Dealer
Yes

Other Employees Tagged: Maria Marquez

Print
Aug 28, 2026

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so very much for the kind words and great rating! We appreciate you! Thank you for letting us earn your Service business at The New Michiana! We will always be here for you! Enjoy life in your Jeep! Have a wonderful weekend! :)

Aug 28, 2026

kennymateen responded

There was great communication and service. Maria always answer the phone when I called and kept me updated on when car would be ready.

August 24, 2026

Dealership Rating
Employee Rating

Service was good with nos hassle. Quick and convenient, very professional. Will be using them again. More

by amycase22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 24, 2026

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so very much for the kind words and great rating! We appreciate you! Thank you for letting us earn your Service business at Michiana! We will always be here for you! Enjoy life in your Jeep! Have a great day and a wonderful week! :)

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