Nicole Kaufman

My recent service experience was probably the worst service center I've ever had to deal with. service center I've ever had to deal with. More

by rs067 Verified Customer Verified Customer

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The service department lacks communication skills altogether. Amy was very condescending when I spoke with her and explained every concern I raised with excuses. My truck was down for 7 weeks and cos altogether. Amy was very condescending when I spoke with her and explained every concern I raised with excuses. My truck was down for 7 weeks and cost me thousands of dollars in lost revenue. I won't use this dealership again nor will I buy trucks from them again. I won't recommend them and tell those that ask to stay as far away from Michiana Chrysler as they can. As of to date I have received no feedback from the dealership. Again...lack of communication skills even to resolve a negative review. More

by 450northstageandfreight Verified Customer Verified Customer

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Very courteous and job done well@ Service was done on time and complete the first time. time and complete the first time. More

by jnelson30 Verified Customer Verified Customer

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it was the worst experience I've ever had in my life I'm surprised you're able to sustain a company with such rude & disrespectful emoloyees their lack of punctuality is a disgrace & you should seriously co surprised you're able to sustain a company with such rude & disrespectful emoloyees their lack of punctuality is a disgrace & you should seriously consider cleaning house & hiring new employees More

by stuckeystrong Verified Customer Verified Customer

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I had to call for updates. No loaner offered, repairs took over 2 weeks, had to pay $100 deductible even though was told at time of purchase would be waived if brought to your No loaner offered, repairs took over 2 weeks, had to pay $100 deductible even though was told at time of purchase would be waived if brought to your facility. Engine not properly repaired, still running poorly. More

by JULIEHOWE.4 Verified Customer Verified Customer

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Everything was great except my vehicle was no ready when promised and had to wait til next day. Late notice given. promised and had to wait til next day. Late notice given. More

by jaggitracey Verified Customer Verified Customer

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Fast, friendly and helpful, they didn't mind my tardiness due to work gave a ride to get lunch and had me back in my car I no time due to work gave a ride to get lunch and had me back in my car I no time More

by slaaneshtgof Verified Customer Verified Customer

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We enjoyed looking at your great selection of vehicles. We also liked the friendly staff and atmosphere overall. Ryan was our sales person and he was very knowledgeable on the technology and features of mo We also liked the friendly staff and atmosphere overall. Ryan was our sales person and he was very knowledgeable on the technology and features of models we chose to drive. He made our purchase run smoothly answering our questions well. More

by susanweldy Verified Customer Verified Customer

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There was just a lack of communication of where I should park my car in the garage when I pulled in and then I was never called to be told my car was done park my car in the garage when I pulled in and then I was never called to be told my car was done More

by joey.nelson05 Verified Customer Verified Customer

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Easy and painless. I appreciated the convenience of the on-site repair. It made the whole repair process, painless and easy. I appreciated the convenience of the on-site repair. It made the whole repair process, painless and easy. More

by mscantieri Verified Customer Verified Customer

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