Maria Gains

This makes the fourth Lexus from this dealership because we have felt good about the deal we have made with Ralph Paty. He is the main reason we keep going back to Lexus of Chattanooga when we need a new v we have felt good about the deal we have made with Ralph Paty. He is the main reason we keep going back to Lexus of Chattanooga when we need a new vehicle. More

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Maria arranged to have my remote app fixed as well as inspecting my car for a recent customer support program. She also provided a loaner car . inspecting my car for a recent customer support program. She also provided a loaner car . More

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I highly recommend Lexus of Chattanooga. Marc made my purchase fast and easy! Professional and Friendly! Marc made my purchase fast and easy! Professional and Friendly! More

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John Cate and Maria always take the best care of me when I come in to have my car serviced!! Thank you!! I come in to have my car serviced!! Thank you!! More

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I brought my vehicle in for 30,000 mile service. Maria was very friendly. I always have a great experience with Lexus of Chattanooga. Keep up the great job. was very friendly. I always have a great experience with Lexus of Chattanooga. Keep up the great job. More

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From my first phone call to schedule appointment for issue with my vehicle, Maria was kind, personable and very professional. She treated me as if I was family. Great service and follow up! issue with my vehicle, Maria was kind, personable and very professional. She treated me as if I was family. Great service and follow up! More

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Maria took careful notes, wrote down all the information and phone numbers from the insurance on my certified Lexus, made phone calls to see what all was covered while she sent my car to Service to have the and phone numbers from the insurance on my certified Lexus, made phone calls to see what all was covered while she sent my car to Service to have them check over everything to make sure all was working in good condition. She found a recall on my car and asked me about it and I told her that the doorhandles clicked when I open them so she had the servicemen check it out and she arranged for me to have my doorhandles replaced since there’s a recall on them. She worked hard for me & even provided me another Lexus vehicles so that I could go to work for the 4 hours they worked on my car. I was barely there 10 minutes and all of this took place (minus the phone calls to my certified insurance, which Maria worked on while I was gone). Maria is a hard worker and did a great job! More

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I was out of town in my Lexus LX 570 when my driver’s side mirror was hit by a school bus. I contacted Keith in the parts department. He was extremely helpful. He put me in contact with Maria in the serv side mirror was hit by a school bus. I contacted Keith in the parts department. He was extremely helpful. He put me in contact with Maria in the service department. The part was ordered and installed the next day. I was afforded a loaner vehicle and treated exceptionally well throughout the whole process. Thank you. More

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Ralph Paty is phenomenal. He found three different vehicles until he finally found the one that fit my wife’s needs and wants. He spent a lot of time with us and several days of probably what he thoug vehicles until he finally found the one that fit my wife’s needs and wants. He spent a lot of time with us and several days of probably what he thought was wasted time. I’m the end he kept sending videos and pictures and found her exactly what she wanted at an unbelievable price. Thank you so much. More

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Truly an amazing experience. Hands down we received the best service with a unbeatable price on our first New Lexus. Thank you Fred for everything! best service with a unbeatable price on our first New Lexus. Thank you Fred for everything! More

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