Maria Castillo
Maria Castillo at Fremont Toyota

Maria Castillo | Page 81

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

4.8
833 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

4.8

833 Reviews

Write a Review

Industry Experience

27 yrs, 8 mos

Languages Spoken

Spanish Spanish

833 Reviews of Maria Castillo

April 26, 2023

Dealership Rating
Employee Rating

Everyone was very nice and respectful. The workers were awesome, especially Maria, she is very hardworking and extremely nice. I am very satisfied with the work done on my car. More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 25, 2023

Dealership Rating
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Maria is knowledgeable and customer focused. Always smiling and eager to help customer and address their problems. 100% satisficed with the service. More

by chandan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Maria Castillo

April 25, 2023

Dealership Rating
Employee Rating

Maria is knowledgeable and customer focused. Always smiling and eager to help customer and address their problems. 100% satisficed with the service. More

by chandan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Castillo

April 25, 2023

Dealership Rating
Employee Rating

Very efficient even though crowded when we make appointment with maria goes smoothly pretty fast More

by SONOMA.SEAWOLVES08
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

April 24, 2023

Dealership Rating
Employee Rating

Knowledgeable, responsible, professional,nice, pleasant,mindful,welcoming,prompt, clean,wellgroomed,quick,transparent,thoughtful,rapid thinker More

by JUDYBUENAVISTA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 22, 2023

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Great costumer service. Amazing people. And great guess attention very kind people. Maria was ver supportive and kind human been More

by PELAYO.OLGA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 21, 2023

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Employee Rating

Muy buen servicio, atentos y muy respetuosos. Gracias a todo el personal por su servicio More

by MARGARITAVILLALPANDO63
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ramiro Orozco

April 20, 2023

Dealership Rating
Employee Rating

Came in for a last minute oil change and was taken care of by Maria. Excellent service. More

by VIRGIL.TORRES
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 19, 2023

Dealership Rating
Employee Rating

Service Dept. Rep Maria Castillo was extremely friendly. I have never seen such person in any customer relations. She really deserves a shout out. Based on her ser More

by Pavani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 19, 2023

Dealership Rating
Employee Rating

It took four hours for an oil change and tire rotation. Adding more words to meet requirement More

by BLAKEF06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 21, 2023

Fremont Toyota responded

Thank you for taking the time to leave your candid feedback. We understand that service appointments taking longer than expected can be frustrating, and are taking your comments seriously in an effort to improve our operations even further. We appreciate your business and hope that you’ll give us another opportunity in the future to show our appreciation. If you’d like to discuss this further, please reach out to General Manager, Mark Hashimi, at mhashimi@fremonttoyota.com.

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