I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.
Read more765 Reviews
Write a ReviewIndustry Experience
27 yrs, 2 mos
Languages Spoken
Spanish
765 Reviews of Maria Castillo
October 26, 2025
E very time time i come to Freemont Maria and all the stuff are very generous ! stuff are very generous ! More
Other Employees Tagged: Sara Tello
October 25, 2025
Maria is an excellent employee who consistently goes above and beyond to assist clients and ensure they leave satisfied. She is always friendly, approachable, and ready to help with a warm smile. Maria above and beyond to assist clients and ensure they leave satisfied. She is always friendly, approachable, and ready to help with a warm smile. Maria takes great pride in her work and is dedicated to providing outstanding customer service. We truly appreciate her positive attitude and commitment to making every customer experience a great one. More
October 22, 2025
Maria is the best service rep that I've met at Fremont Toyota. She not only tried to take care of customers' cars but also cares about people. I hope I can have her help for my future car maintenances. Toyota. She not only tried to take care of customers' cars but also cares about people. I hope I can have her help for my future car maintenances. More
October 21, 2025
Maria was very friendly and understanding. She informed me of the work done from my previous services at a different dealership, and reassured I was getting quality service without any up sale She informed me of the work done from my previous services at a different dealership, and reassured I was getting quality service without any up sales. More
Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Ervin Sunga, Pat O'Brien, Phil Stravers
October 17, 2025
This is the first time in over 20 years as a Toyota owner that I have experienced such wonderful service. Maria is welcoming, informative and thorough. I could not have asked for a better service advisor nor that I have experienced such wonderful service. Maria is welcoming, informative and thorough. I could not have asked for a better service advisor nor have I ever experienced one. Shout out also to mechanic Erik for his time and attention working on my car. I would not hesitate to go back to Fremont Toyota if Maria and Erik will be my service team. More
Other Employees Tagged: Erik
October 16, 2025
Service at Fremont Toyota was excellent & Maria Castillo is my go-to service advisor when ever I need my vehicles serviced. I will continue to have my vehicles serviced at Fremont Toyota. is my go-to service advisor when ever I need my vehicles serviced. I will continue to have my vehicles serviced at Fremont Toyota. More
Other Employees Tagged: Ken Costa, Kourosh Ehsani, Kuldeep Brar, Robert Taguinod, Simon Dharmawan, Veer Singh, Erika Carlos, Roderick Buttram, Ramiro Orozco
October 15, 2025
I was so happy with the attention I got from Maria. she is a great manager assistant. make me feel comfortable it was my first time someone with me the kind of attention, thank you very much for the s she is a great manager assistant. make me feel comfortable it was my first time someone with me the kind of attention, thank you very much for the service 👍🏻 More
October 12, 2025
Maria carefully went through my car service record and checked that nothing beyond the oil change was due. It was not and she then asked if I would like the complementary car wash. Good on her! I had forg checked that nothing beyond the oil change was due. It was not and she then asked if I would like the complementary car wash. Good on her! I had forgotten to ask her about the wash!!! She then went on to get a clean car delivered to me ON TIME. Maria was friendly and professional in her conduct, making my 1.5 hours wait very worthwhile. More
October 08, 2025
I have always had excellent experience here. From my service adviser, Phu Pham, to the other departments. Always friendly, knowledgeable and professional. The service has been excellent too. I b From my service adviser, Phu Pham, to the other departments. Always friendly, knowledgeable and professional. The service has been excellent too. I brought my car in to get a camera replacement and they gave me a ride home and picked me up when my car was ready. Excellent service. Everything works wonderfully. More
Other Employees Tagged: Phu Pham, 5217

